There’s something that’s goin’ round, that’s shutting our borders down
It’s a bad time for our sick and our old
CNN’s nightly lullaby, tells of hundreds more that’ve died
I shut off the TV and think all alone, how long can this go on? – Jeff Orson, Pray
Welcome to In Crisis – Travel Retail Voices, our podcast series in which we speak to industry executives around the world to see how they and their businesses are coping with the COVID-19 crisis.
Today’s episode features Christine Keeling, Founder of Long Haul Spa, a Brisbane, Australia based beauty and wellness brand, launched in 2018. Canada-born Christine, a former flight attendant and software executive, says her mission is to turn “soul-sucking, complexion-destroying long haul flights” into comfortable ‘me time’ for passengers
The business got off to a highly promising start, its skincare set which offers travellers an “in-seat spa session”, proving appealing to retailers and consumers alike.
But what happens to such a fledgling business if suddenly there are few or no travellers? Welcome to the unfortunate realities of COVID-19. But as Christine told Martin Moodie from Brisbane by phone, she’s now even more convinced that her product, built on a wellbeing premise, is the right product for the right time.
Previously on In Crisis – Travel Retail Voices
May 12: Kevin Chiang, Ever Rich Duty Free
May 2: Robbie Gill, The Design Solution
May 2: Michael Ripfl, Umdasch, The Store Makers
April 29: Heidi van Roon, Spark Business Services Group
April 25: Rüdiger Behn, Waldemar Behn
April 23: James Prescott, Harding Retail
April 22: Eugene Barry, Dubai Airports
April 21: Lal Arakulath, Kreol Group
April 21: Scott Collier, Toronto Pearson International Airport
April 20: Lisa Bauer, Starboard Cruise Services
April 17: Dan Cappell, Ontario International Airport
April 13: Gautom Menon, Wild Tiger Beverages
April 13: Sarah Branquinho, Duty Free World Council
April 10: Sinead el Sibai, Dubai Duty Free
April 7: Jonathan Holland of Jonathan Holland & Associates, Singapore.
April 7: Rob Wigington, Executive Director at the Airport Restaurant & Retail Association, US.
April 7: José Luis Donagaray and Inés Sisto Patron, ASUTIL
April 5: Stewart Dryburgh, Nestlé International Travel Retail,
April 4: Pier Giuseppe Torresani, Masi; and Steve Corrigan, long-time duty free drinks executive
April 2: Founder of Duty Free Global, Barry Geoghegan
April 1: Vice President of Miami-based Essence Corp, Patricia Bona.
29 March: William Grant & Sons President Asia Pacific Doug Bagley
29 March: PMA Canada National Director – Duty Free Jeff Orson
27 March: Paul & Shark Global Travel Retail Director Catherine Bonelli
26 March: King Power Traveler President Rakhita Jayawardena
25 March: Public health expert Dr. David Heymann
24 March: King Power Group (Hong Kong) Group Chief Executive Officer Sunil Tuli
22 March: The Moodie Davitt Report Founder & Chairman Martin Moodie
21 March: China Duty Free Group President Charles Chen
20 March: Dubai Duty Free Executive Vice Chairman & CEO Colm McLoughlin