Doug Bagley: “There’s a lot of confidence among Singaporeans in terms of the way that the government is managing the situation”

There’s something that’s goin’ round, that’s shutting our borders down
It’s a bad time for our sick and our old
How long can this go on
Pray, by Jeff Orson

The words of Canadian duty free executive and singer songwriter Jeff Orson lead us into today’s episode of In Crisis – Travel Retail Voices, our new podcast series in which we speak to travel retail executives around the world to see how they and their businesses are coping with the COVID-19 crisis.

Today’s episode comes from Singapore and features Doug Bagley, President of the Asia Pacific Region at independent drinks company William Grant & Sons.

As part of his remit, Doug also oversees the Glenfiddich-to-Hendrick’s firm’s global travel retail business headed by Managing Director Ed Cottrell.

Few people in our industry know as much about the travel retail and drinks sectors as Doug. He was Managing Director of Diageo Global Travel & Middle East from October 2013 until late 2016.Before that he held several leadership roles within Diageo including Chief Commercial Officer, Asia Pacific and Commercial Director of Australia & New Zealand. Click on the podcast icon to hear his highly considered take on the COVID-19 crisis.

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Previously on In Crisis – Travel Retail Voices

29 March:National Director – Duty Free for PMA Jeff Orson

[Click on the icon to hear Jeff Orson talk to Martin Moodie about Pray]

27 March: Paul & Shark Global Travel Retail Director Catherine Bonelli

26 March: King Power Traveler President Rakhita Jayawardena


[Click on the icon to hear Rakhita Jayawardena’s interview with Martin Moodie]

25 March: Public health expert Dr. David Heymann


[Click on the icon to hear an edited summary of a phone-in audience discussion with Dr David Heymann on COVID-19 and its impact on travel retail]

24 March: King Power Group (Hong Kong) Group Chief Executive Officer Sunil Tuli


[Click on the icon to hear Sunil Tuli’s interview with Martin Moodie]

22 March: The Moodie Davitt Report Founder & Chairman Martin Moodie


[Click on the icon to hear In Crisis – Travel Retail Voices, Martin Moodie]

21 March: China Duty Free Group President Charles Chen


[Click on the icon to hear Charles Chen’s interview with Martin Moodie]

20 March: Dubai Duty Free Executive Vice Chairman & CEO Colm McLoughlin

[Click on the icon to hear Colm McLoughlin’s interview with Martin Moodie]

Click here for details of the 30-second ‘Clap for our Carers – Travel Retail ’ global initiative taking place today (#ClapforourCarersTravelRetail)