-
Destination Duty Free Land: ‘Flights to nowhere’ drive KW1.62 million (US$1,450) average spend for Lotte Duty Free in March
South Korea’s leading duty free retailer, and world number two, is generating some extraordinary spends as it pivots brilliantly amid the pandemic to give travel-starved consumers a taste of what they have been missing out on. Read More
-
-
Hainan Free Trade Port becomes investment ‘magnet’ as landmark expo nears
Hainan Province last week witnessed the inking of 104 key projects to inject new impetus into the construction of its Free Trade Port, involving some US$10 billion worth of investment across the tourism, modern services and hi-tech sectors. Read More
-
Hong Kong International Airport passenger traffic slumps to March low
Just 58,000 passengers used Hong Kong International Airport in March, down -99.9% from the pre-COVID March 2019 number and -89.9% under the March 2020 result. Read More
-
Travel watch latest – Singapore/Hong Kong air travel bubble set for May; South Korea to allow three more ‘Flights to nowhere’ airports
As the world edges towards an international travel recovery, we bring you a regular round-up of stories from around the world. Today, the Hong Kong-Singapore air travel bubble comes a step closer, while Korean ‘Flights to nowhere’ gather momentum. Read More
-
-
Dubai Duty Free donates AED3 million to support 100 Million Meals campaign
The retailer’s donation will help provide three million meals to families in need in Egypt, Pakistan, Angola, Uganda, Jordan, Lebanon and Syria. Read More
-
-
The Moodie Blog: Tuning into Edvard Grieg’s Morning Moodie
Amid all the talk about sector ‘recovery’, the reality is that any such curve is going to be country by country, route by route, step by step (in both directions). Inch by bloody inch. Read more
-
-
Summit of the Americas revisited: Knowledge Hub, Day Two
We continue our review of video highlights from the Summit of the Americas – A Virtual Experience, with Day Two featuring a powerful and inspiring interview with Dallas Fort Worth Airport CEO Sean Donohue. Read More
-
-
Ten ships to spearhead MSC Cruises’ return to European waters this Summer
MSC Cruises has announced new and updated sailings in the Mediterranean and across Europe for the coming summer, with ten ships set to sail on or before 1 August. Read More
-
‘Welcome Back’: ARI prepares to open The Loop Duty Free stores at Auckland Airport
The 13-month closure of duty free stores at Auckland Airport comes to an end on Monday, as the eagerly anticipated trans-Tasman travel bubble opens. Read More
-
Collinson study reveals key post-pandemic traveller concerns – removing the stress of the ‘new journey’ to be key
An important new study from Collinson shows that travellers are just as worried about their mental wellbeing as their physical wellbeing on the journey as a result of the pandemic. Read More
-
-
L’Oréal Group sales post solid growth in Q1; travel retail boosted by Hainan performance
Buoyant sales in Mainland China, North America and via the ecommerce channel helped L’Oréal maintain its recovery in Q1, with travel retail performance boosted by the Hainan offshore duty free business. Read More
-
Shinsegae Duty Free to close Gangnam store in July
Sad news from South Korea as the pandemic claims another commercial victim. The Gangnam store, opened to much acclaim in July 2018, will be transitioned into department store space while Shinsegae will focus its efforts on the flagship Myeong-dong business. Read More
-
Dubai Duty Free Spring Trials Weekend returns to Newbury
The Dubai Duty Free Spring Trials Weekend returns to Newbury Racecourse on 16 and 18 April, with the leading travel retailer maintaining its strong support for high-profile sporting events. Read More
-
-
Summit of the Americas revisited: Knowledge Hub, Day One
In the first of our review features from the Summit of the Americas – A Virtual Experience, we bring you video highlights of key Knowledge Hub sessions, beginning with those on Day One, 5 April. Read More
-
-
-
-
-
Brand News
-
Ultimate Glow: Coty introduces latest foundation lines from Burberry to travel retail
The Ultimate Glow Liquid Foundation and Ultimate Glow Cushion Foundation were launched in Asia Pacific and European travel retail on 1 March. Read More
-
-
Estée Lauder introduces new Perfectionist Pro expression to Asia Pacific travel retail
Powered by biology: The new formula combines brightening Vitamin C with three potent ferments that boost skin clarity and reduces dark spots. Read More
-
L’Oréal Group sales post solid growth in Q1; travel retail boosted by Hainan performance
Buoyant sales in Mainland China, North America and via the ecommerce channel helped L’Oréal maintain its recovery in Q1, with travel retail performance boosted by the Hainan offshore duty free business. Read More
-
WEBB Banks appoints Curran Zinn as Director of Travel Retail and Key Accounts
Reporting to WEBB Banks VP of Spirits and Travel Retail Jose Castellvi, Zinn is responsible for sales and marketing for the wines & spirit distributor’s travel retail and cruise line business. Read More
-
Pioneering Beauty Tech Live event continues: Day Five coverage
We bring you rolling coverage throughout the week from the pioneering Beauty Tech Live virtual event, which showcases the latest thinking and innovation in the joint worlds of beauty and technology. Read More
-
-
Coty’s Jean-Denis Mariani on maximising the direct-to-consumer model
Coty Chief Digital Officer Jean-Denis Mariani opened Day Four of the Beauty Tech Live Knowledge Hub by exploring the company’s innovative direct-to-consumer approach. Read More
-
Tairo International launches Sears OOH campaign to boost Perfect Marc Jacobs launch
The company launched the Perfect Marc Jacobs fragrance into Mexico and Caribbean travel retail in December 2020. Read More
-
Image of the Day: How Louis XIII created a sublime blend in Gardens by the Bay
If you cannot bring the people to Singapore, bring Singapore to the people. And why not with a giant-sized serving of great Cognac into the bargain? Read More
-
In search of a perfect 10: Bombay Sapphire steps up mission to become world’s most sustainable gin
All ten of the Bacardi-owned brand’s botanical ingredients are on track to be certified sustainable this year. Read More
-
Just the ticket: MyClearMask gets on track with Heathrow Express
The transparent face coverings are available for all frontline customer service staff on services from Heathrow Express trains from Heathrow Airport and London Paddington stations. Read More
-
A.S. Watson: Why the customer-focused O+O model is key to the future of beauty retail
Group COO & CEO of A.S. Watson (Asia & Europe) Malina Ngai gave insights into the retailer’s online plus offline (O+O) strategy at Beauty Tech Live. Read More
-
Black Bandage Discovery — L’Oréal and DFS partner to host Helena Rubinstein VIP event in Macau
The partners welcomed 100 VIP guests to an exclusive O2O beauty showcase that featured Helena Rubinstein’s 4 Re-Plasty Age Recovery Night Cream, skin biometric analyser and scent masterclasses. Read More
-
“Fail fast, learn fast” — Luxasia Group CEO Wolfgang Baier on the future of omnichannel
Dispelling the mystique and jargon surrounding omnichannel, Baier defined what omnichannel means today and outlined Luxasia’s own ‘one team, one consumer, one network and one platform’ approach. Read More
-
-
Food & Beverage
-
The Analyst: Two steps forward, one step back (and sometimes two or three)
There are pockets of good news from Australasia – few COVID-19 cases, the easing of restrictions and the re-opening of the trans-Tasman travel bubble. But for every opportunity, there are complications, writes Ivo Favotto. Read More
-
-
Zürich Airport retail and dining turnover falls by two-thirds in first quarter
Commercial turnover reaches CHF33.5 million (US$36.3 million) in Q1, down by -67.6% year-on-year, while traffic levels remain low. Read More
-
MarketPlace PHL names Ashley Vesay as Leasing Manager
Experienced leasing executive Ashley Vesay joins the Marketplace Development team at Philadelphia Airport and will manage a portfolio of 170 shopping and dining outlets. Read More
-
Five days at the Summit of the Americas – A Virtual Experience
We bring you highlights from our rolling coverage of the week-long Summit of the Americas – A Virtual Experience, across the Exhibition Hub, Knowledge Hub and Engagement Lounge. Read More
-
MBJ Airports issues RFP for food & beverage contract at Sangster International
The concession opportunity is for an F&B location in the pre-security area of the Departures Terminal at Montego Bay Sangster International. Read More
-
-
The CEO Chair: JFKIAT President Roel Huinink talks resilience, rebuilding and rethinking the commercial offer
Speaking in the Knowledge Hub at the Summit of the Americas, the JFK T4 chief discusses pandemic challenges, airport-retailer contracts and the development of a new digital shopping platform. Read More
-
The CEO Chair: Dallas Fort Worth International Airport CEO on “the spirit of travel”
In one of the interviews of the year, DFW Airport CEO Sean Donohue talks about rebuilding the business, the meaning of true partnership and why “the spirit of travel” will carry the day. Read More
-
Live and online: Summit of the Americas – A Virtual Experience Event Guide
We are delighted to bring you the Guide to the Summit of the Americas – A Virtual Experience, a detailed resource that aims to help guests navigate the digital show and symposium on 5-9 April. Read More
-
-
-
Features
-
Destination Duty Free Land: ‘Flights to nowhere’ drive KW1.62 million (US$1,450) average spend for Lotte Duty Free in March
South Korea’s leading duty free retailer, and world number two, is generating some extraordinary spends as it pivots brilliantly amid the pandemic to give travel-starved consumers a taste of what they have been missing out on. Read More
-
Collinson study reveals key post-pandemic traveller concerns – removing the stress of the ‘new journey’ to be key
An important new study from Collinson shows that travellers are just as worried about their mental wellbeing as their physical wellbeing on the journey as a result of the pandemic. Read More
-
Shinsegae Duty Free to close Gangnam store in July
Sad news from South Korea as the pandemic claims another commercial victim. The Gangnam store, opened to much acclaim in July 2018, will be transitioned into department store space while Shinsegae will focus its efforts on the flagship Myeong-dong business. Read More
-
The Analyst: Two steps forward, one step back (and sometimes two or three)
There are pockets of good news from Australasia – few COVID-19 cases, the easing of restrictions and the re-opening of the trans-Tasman travel bubble. But for every opportunity, there are complications, writes Ivo Favotto. Read More
-
“Fail fast, learn fast” — Luxasia Group CEO Wolfgang Baier on the future of omnichannel
Dispelling the mystique and jargon surrounding omnichannel, Baier defined what omnichannel means today and outlined Luxasia’s own ‘one team, one consumer, one network and one platform’ approach. Read More
-
Markets warm to positive Q1 preliminary results from China Duty Free Group parent as Hainan sales surge
Markets react positively as China Tourism Group Duty Free Corp unveils Q1 preliminaries in line with expectations on the back of surging business in Hainan. Increased competition and rivals’ discounting is not slowing the juggernaut’s progress, says Goldman Sachs. Read More
-
Puig COO Javier Bach on how ‘brilliant basics’ can elevate the online fragrance experience
In a fascinating Beauty Tech Live session, Puig Chief Operating Officer Javier Bach discusses lessons from the last year, the role of the brick & mortar store and Puig’s ‘brilliant basics’ approach to standing out online. Read More
-
Talking sustainability: Walmart’s Jane Ewing on prioritising people and the planet
In a compelling Knowledge Hub session, Jane Ewing outlined the company’s ambitious sustainability mission in this decade and beyond. Read More