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Wangfujing Group creates dedicated duty free company
A powerful new duty free player is born as the long-established Beijing department store operator announces the creation of Beijing Wangfujing Duty Free Management Co Ltd, backed by registered capital of RMB500 million (US$72 million). Read More
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“A historic public health milestone” — FDA authorises IQOS marketing as a Modified Risk Tobacco Product
According to PMI CEO André Calantzopoulos, the landmark FDA decision serves as a perfect example of how businesses, governments and public health institutions can embrace innovation and collaboration to achieve a smoke-free future. Read More
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Dubai Airports welcomes return of foreign carriers as commercial services reopen
Shops, cafés and restaurants are reopening at DXB T2 and T3, as foreign airlines resume operations this week. Read More
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Hainan heats up as liberalised offshore duty free policy attracts new players
Hainan province’s recently liberalised offshore duty free shopping policy, part of the ambitious Free Trade Port development, is attracting growing interest from powerful Chinese online and offline retailers. Read More
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Travel’s new world: Skyscanner reveals eight technologies to expect in the ‘new normal’ of travel
In this column, we report on initiatives that reflect the changed world of travel. LATEST: Skyscanner Senior Technology Expert Dave Thomson predicts that technologies such as sanitagging, pre-booked security and AI security systems will revolutionise the travel industry post-COVID. Read More
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The Moodie Blog – How Jägermeister aims to #SavetheNight
The home freezer is no place for frozen vegetables and other household necessities when you’ve got a couple of liquid beauties like this on offer. Read more
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Munich Airport H1 passenger volumes plummet but slow recovery begins
Passenger numbers fall by -98% in the second quarter but volumes top 100,000 in first week of July, as the revival begins. Read More
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John Lewis to close Heathrow Airport and St. Pancras Station stores
The airport and rail outlets, each of which opened in 2014, are among eight in the John Lewis network that will close across the UK. Read More
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#TimeForTravel: Samsung pops back up at Schiphol; Delta boosts capacity; more shops and restaurants open at DXB
#TimeforTravel is our chosen hashtag as we report on the steady reopening of the aviation, tourism and travel retail sectors. LATEST: Led by anchor retailer Dubai Duty Free, shops and restaurants continue to open at DXB. Read More
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iShopChangi adds wines & spirits to online shopping offer
Over 100 brands of wines & spirits are now available duty paid to non-flying customers through the iShopChangi platform and retail partner Lotte Duty Free. Read More
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Opinion: Combining the digital sweet spot with the human touch
Digital might have been the hero of lockdown, but no amount of technology can replicate the human touch, says Leanne Nutter, Head of Travel Retail at Blackjack Promotions. Read More
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Gebr Heinemann names Dirk Schneider as Chief Commercial Officer; Kay Spanger to retire at year end
“Kay Spanger has helped shape Gebr Heinemann for over four decades,” say Co-Owners Claus and Gunnar Heinemann in tribute to the company’s Chief Commercial Officer, who will retire at the end of 2020. Read More
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Hainan Free Trade Port to host investment webinar on 21 July
International Tax Review and KPMG China will host the online discussion to examine the business implications of China’s hugely ambitious Hainan Free Trade Port development. Read More
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Image of the Day: To (Samsung) Infinity and beyond with JHP in Gwanggyo
London-headquartered retail design leader JHP has created a visually-stunning retail space and display which showcases Samsung’s systems and products at the Galleria building in Gwanggyo near Seoul. Read More
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Brand News
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“A historic public health milestone” — FDA authorises IQOS marketing as a Modified Risk Tobacco Product
According to PMI CEO André Calantzopoulos, the landmark FDA decision serves as a perfect example of how businesses, governments and public health institutions can embrace innovation and collaboration to achieve a smoke-free future. Read More
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iShopChangi adds wines & spirits to online shopping offer
Over 100 brands of wines & spirits are now available duty paid to non-flying customers through the iShopChangi platform and retail partner Lotte Duty Free. Read More
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Opinion: Combining the digital sweet spot with the human touch
Digital might have been the hero of lockdown, but no amount of technology can replicate the human touch, says Leanne Nutter, Head of Travel Retail at Blackjack Promotions. Read More
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Globuy to bring huge Chinese consumer audience to Virtual Travel Retail Expo
“We will devote extensive coverage to the Virtual Travel Retail Expo and to the many great exhibiting brands, thus bringing the event to our huge Chinese consumer base,” says Kan Cong, Founder of popular Chinese B2C WeChat platform Globuy. Read More
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More than just great-tasting: Simply Chocolate renews CSR commitments amid COVID-19 crisis
Does a global pandemic spell the need to cut back on a company’s CSR programme? No, it’s time to step it up says Simply Chocolate Head of Travel Retail Jacob Olsen. Read More
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Four Pillars eyes expansion in Southeast Asia with new distribution deals
The Australian craft spirits specialist says collaborations with Octopus Group in Singapore, and Luen Heng in Malaysia, will strengthen its presence in Asia. Read More
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Cruise industry taps leading health experts for enhanced Covid-19 safety protocols
‘Unprecedented standards in health and safety’. To prepare for the safe resumption of cruise operations, leading sector players have formed advisory panels packed with relevant capabilities. Read More
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“I no longer need to worry about the number of my purchases” – Consumers welcome new Hainan allowances
Consumers have reacted eagerly to the new, extended offshore duty free allowances introduced on Hainan island on 1 July. Read More
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Beam Suntory Global Travel Retail Spirited Speaker Series, Episode 4: Tom Mouhsian, Forrester Research
The latest episode of the insightful Beam Suntory online video series features Tom Mouhsian, aviation expert and principal analyst at Forrester Research. It offers some compelling observations on customer experience in the COVID-19 era. Read More
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Marcolin Group and Moncler renew licensing agreement
The partnership, which started in 2015, has been extended for an additional five-years to the end of 2025. Read More
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Love in the time of Coronavirus: Oribe and Kao Salon Division offer support for the salon community
We shine a light on industry players offering compassion in dark times. LATEST: Oribe and Kao Salon Division supports the salon community; Jurlique donates 34,000 Rose Hand Creams to key workers; Whyte & Mackay walks the walk of Corporate Social Read More
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Image of the Day: Omega opens in style at Zürich Airport
‘The home airport of Swiss watches’ welcomes one of the country’s greatest brands, while preparing for a full commercial reopening this week. Read More
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Jean-Paul Agon to step down as L’Oréal Chairman and CEO
His successor will be named this autumn. L’Oréal Group Deputy CEO Nicolas Hieronimus is said to be favoured by the Board of Directors for the role. Read More
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Food & Beverage
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Dubai Airports welcomes return of foreign carriers as commercial services reopen
Shops, cafés and restaurants are reopening at DXB T2 and T3, as foreign airlines resume operations this week. Read More
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Grab and SSP America launch ‘Order at Table’ technology at Dallas Fort Worth Airport
The new technology allows customers to browse menus, order and pay through their own mobile devices at the table without downloading any external applications. Read More
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Renovated Osaka Airport departures space to open with walk-through commercial zone
The airside retail zone at the mainly domestic airport will feature what Kansai Airports says is “Japan’s first walk-through commercial space”. Read More
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New SimpliFlying report reveals touchless air travel blueprint
The report details 29 areas of the new touchless air passenger journey from airport check-in to baggage pick up which will play a part in restoring traveller confidence in the face of COVD-19. Read More
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#TimeForTravel: UK prepares to ease quarantine measures; Hamburg Airport Terminal 2 back in operation; Heinemann reopens Copenhagen Airport stores
#TimeforTravel is our chosen hashtag as we report on the steady reopening of the aviation, tourism and travel retail sectors. LATEST: UK reveals list of travel corridor countries; Hamburg Airport reopens Terminal 2. Read More
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HMSHost introduces touchless checkout technology
The technology uses artificial intelligence to allow for more automation and less physical interaction in restaurants and stores. Read More
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Qatar Duty Free becomes a Diamond Partner for Virtual Travel Retail Expo; set to showcase “defining” Hamad International Airport expansion project
The inaugural Virtual Travel Retail Expo is a chance to turn the COVID-19 pandemic into an opportunity for global airports, says Hamad International Airport Chief Operating Officer Engr. Badr Mohammed Al Meer. He promises a dazzling showcase of the Qatar Read More
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Grab partners with AtYourGate for airport food and retail delivery services
Airport ecommerce platform Grab partners with mobile ordering and delivery company AtYourGate to offer dining and shopping to travellers at the gate. Read More
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Features
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Opinion: Combining the digital sweet spot with the human touch
Digital might have been the hero of lockdown, but no amount of technology can replicate the human touch, says Leanne Nutter, Head of Travel Retail at Blackjack Promotions. Read More
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More than just great-tasting: Simply Chocolate renews CSR commitments amid COVID-19 crisis
Does a global pandemic spell the need to cut back on a company’s CSR programme? No, it’s time to step it up says Simply Chocolate Head of Travel Retail Jacob Olsen. Read More
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IATA survey offers critical insights towards consumer attitudes to air travel
An illuminating new IATA study offers some key insights into how consumers will view air travel during (and hopefully beyond) the COVID-19 era. It’s a must read as the aviation and travel retail sectors eye a slow but accelerating recovery. Read More
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Virtual takes on a new reality as pioneering Travel Retail Expo gathers momentum; Foreo and One Red Kite join stellar line-up
The pioneering event unveils a sleek new exterior design and key additions to a stellar exhibitor line-up. “We are delighted to participate in an event as ground-breaking as the Moodie Davitt Virtual Travel Retail Expo and plan a powerful statement Read More
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Interview: Adopted ‘World Rover’ Philip Eckles on a life and career in duty free
As Delhi Duty Free CEO Philip Eckles plans to step down at year end, he talks about his 31-year industry career, becoming an adopted Irishman and why travel retail can still count on a prosperous future. Read More
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The Moodie Davitt Podcast – Damazo Group Founder Oana Damian
Today’s compelling episode features Oana Damian, Founder of Damazo Group, a UK-based boutique consulting company, which provides advisory services on commercial due diligence and airport commercial planning projects worldwide. Read More
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#SavetheNight: Jägermeister launches limited-edition bottle and €1 million fund to support global nightlife community
“As a family-owned business, solidarity is a matter of heart to us,” says Mast-Jägermeister Chairman of the Executive Board Michael Volke, as the company launches a campaign to help support the COVID-19-hit nightlife industry. Read More
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Pernod Ricard puts consumers in charge to stop online hatred
“Our mission is all about sharing with respect & responsibility, bringing people together to celebrate the moments that make life worth living, not to divide, deride or tear people apart,” says Pernod Ricard Chairman & CEO Alexandre Ricard. Read More