-
China Duty Free Group and HNDF strike partnership for Haikou airport duty free operation to replace DFS agreement
CDFG's relentless rise continues as the group consolidates an already strong presence on Hainan. The Chinese travel retail powerhouse also operates the acclaimed and hugely successful Sanya International Duty Free Shopping Complex at Haitang Bay. Read More
-
-
Former Scorpio Worldwide MD Ian Cowie lands key customer role at London City Airport
Cowie will be responsible for the passenger journey into and out of the airport in the redefined role, with obvious connections to retail and food & beverage services. Read More
-
Frontier Duty Free Association names Barbara Barrett as Executive Director
The duty free association names a new Executive Director and also appoints advocacy firm Impact Public Affairs to represent the interests of FDFA members. Read More
-
Baltona to open first of 14 stores at Warsaw Chopin Airport this month
Flemingo-owned Baltona Duty Free plans to open the first three of 14 recently awarded stores at Warsaw Chopin Airport; the concessions were awarded after a controversial tender process that Lagardère Travel Retail continues to dispute. Read More
-
-
“One of our best performances in the last decade” – Travel retail shines as Estée Lauder delivers record net sales
"Fiscal 2018 was an outstanding year for our company," says an upbeat Estée Lauder Companies President and Chief Executive Officer Fabrizio Freda . "We generated higher sales in every region and product category and gained global share." Read More
-
-
The Moodie Blog: Accepting differences in a divided world
Billie’s Book focuses on basics such as truthfulness and generosity, and highlights the importance of accepting differences in opinions, faith, and choices. Read more
-
-
Novelties in duty free increasingly driving shopper satisfaction, according to Duty Free World Council research
The organisation’s Q2 KPI Monitor, produced by Swiss research agency m1nd-set, shows that the novelty factor has seen +8% growth in passenger satisfaction over the past 12 months. Read More
-
-
A new chapter in our compelling journey: The Moodie Davitt Report moves offices
The Moodie Davitt Report moves to impressive new offices in west London amid a period of expansion and development of the team and product range. Read More
-
Lagardère Travel Retail to make debut at Nelson Airport’s new terminal
Lagardère Travel Retail extends its presence in New Zealand to a new location, Nelson Airport, where it will run a speciality store from October. Read More
-
Image of the day: Capturing local culture at Cairns Airport
Cairns is renowned as the gateway to Australia's Great Barrier Reef. But it and the vast surrounding region are also home to many of Australia's First Peoples (Aboriginal and Torres Strait Islander people). Read More
-
-
The Design Solution: Tapping into athleisure – a US$350 billion opportunity
In the latest edition of our series on design and trends in retail, in association with The Design Solution, Robbie Gill assesses the potential of an emerging category: athleisure. Read More
-
JCDecaux Transport campaigns win big at The Spark Awards 2018
JCDecaux Transport's Hong Kong team captured a series of accolades for its branding campaigns across travel environments in Hong Kong and Macau. Read More
-
UK Civil Aviation Authority calls for crackdown on drunken airline passengers
The UK aviation regulator wants better use of laws already in place to bring prosecutions and act as a deterrent to disruptive behaviour caused by excessive alcohol consumption. Read More
-
-
HMSHost opens second Wicker Park Seafood and Sushi at Chicago O’Hare International
HMSHost opens its second Wicker Park Seafood and Sushi at Chicago O'Hare, along with a further Starbucks, in a new concourse dining area in T1. Read More
-
-
-
Brand News
-
“One of our best performances in the last decade” – Travel retail shines as Estée Lauder delivers record net sales
"Fiscal 2018 was an outstanding year for our company," says an upbeat Estée Lauder Companies President and Chief Executive Officer Fabrizio Freda . "We generated higher sales in every region and product category and gained global share." Read More
-
-
Wolford opens new boutique at Copenhagen Airport T2
The Austrian lingerie specialist said the new store is a “strong statement” of the brand’s intention to extend its airport store network. Read More
-
Duty Free Global strikes partnership with fast-growing gin brand Four Pillars
Specialist travel retail brand representative Duty Free Global partners with Australia's hottest gin brand, Four Pillars, to extend its presence in the channel. Read More
-
Save the Sea: Paul & Shark partners with Annarita Serra in new conservation project
Sardinian artist Serra, who is known for creating artworks from plastic and driftwood, has collaborated with Paul & Shark with her latest project to be shown at TFWA World Exhibition. Read More
-
Lagardère Travel Retail opens first retail store for New Zealand brand Whittaker’s
Whittaker’s, a family business specialising in chocolate-making since 1896, opens its first ever retail outlet with Lagardère Travel Retail at Auckland Airport. Read More
-
-
Celebratory notes: The Shilla Duty Free to celebrate fourth Changi anniversary with K-pop ambassadors Highlight
K-pop idols Highlight, the new ambassadors of The Shilla Duty Free, will perform and meet fans at Changi Airport in October as the Korean retailer celebrates is fourth anniversary at the Singaporean gateway. Read More
-
“The shopper is the star of the show”: Bacardi unveils personalised bottle service in global travel retail locations
The brand launched its latest shopper engagement campaign at Heinemann’s stores at Frankfurt Airport. It has also partnered with Lagardère Travel Retail for a digital campaign at two London airports. Read More
-
Bacardi GTR and Heinemann to launch travel-exclusive Aberfeldy Madeira Casks
Madeira Casks joins Bacardi's Exceptional Casks Series. The 16 and 21yo Scotch single malt whiskies will launch in global travel from September, initially through Heinemann stores. Read More
-
“Distinctly disruptive”: Grey Goose vodka features in twin campaigns at Paris and Mumbai airports
Bacardi Travel Retail has partnered with Mumbai Duty Free and Lagardère Travel Retail in innovative Riviera-themed activations which underline the brand's French roots. Read More
-
Ferrero Travel Market to launch travel-exclusive lines for leading brands
Kinder, Nutella, Tic Tac and Ferrero Rocher will all present new travel shopping-exclusive products at this year’s TFWA World Exhibition & Conference. Read More
-
Backstage pass: Parfums Christian Dior pop-up’s launch event at Kuala Lumpur International
Dior make-up artists were on hand to offer advice at the “multi-sensory, immersive and personalised” pop-up. Read More
-
Daniel Wellington hails impact of pop-up store at T Galleria by DFS Hawaii
A pop-up outlet offered customers the opportunity to customise leather watch straps, a service normally available only in Daniel Wellington flagship stores. Read More
-
“Enhancing the five-star experience”: Qatar Duty Free unveils Tiffany & Co boutique
Qatar Duty Free builds on its luxury credentuals by opening a Tiffany & Co. boutique at Hamad International Airport, Concourse B. Read More
-
-
Features
-
China Duty Free Group and HNDF strike partnership for Haikou airport duty free operation to replace DFS agreement
CDFG's relentless rise continues as the group consolidates an already strong presence on Hainan. The Chinese travel retail powerhouse also operates the acclaimed and hugely successful Sanya International Duty Free Shopping Complex at Haitang Bay. Read More
-
The Moodie Davitt e-Zine: Duty Zero by cdf: Special report on a milestone opening at Hong Kong International
Welcome to this special edition, in which we mark the Grand Opening of Duty Zero by cdf at Hong Kong International Airport. We feature exclusive coverage, including interviews, images, videos and podcasts. Read More
-
Our People Matter – by Travel Retail Training MD Christine Martin
Could the customer journey at every touch point become more memorable if agreed standards were adopted across all stakeholders? Read More
-
Around the clock beauty: DFS Group launches new campaign in style at T Galleria
We bring you a dazzling Picture Gallery as DFS Group kicks off its annual ‘First Class Beauty’ campaign in spectacular style. This year’s campaign is dubbed ‘Your-Day-to-Night Beauty Experts’. Read More
-
Shiseido’s #StrongSouls campaign rolls into Taoyuan International Airport
Tasa Meng General Manager Gary Chau lauded the “meaningful and empowering” campaign. Shiseido’s Ultimune Red Vibe Street pop-up outpost will be in place until 31 August. Read More
-
Think Tank: Christopher Neil-Jones on travel retail loyalty programmes – earn or burn?
A shocking McKinsey study has shown that on average, loyalty programmes reduce margins by -10%. So what can we do to make them better and more effective, asks Airport Loyalty Group CEO Christopher Neil-Jones. Read More
-
“Audacious, disruptive and over-the-top”: Lotte Duty Free and YSL Beauté celebrate impact of Beauty Hotel event
The customer invitation event at the retailer’s Star Lounge was full of activities and surprises and has so far generated 220 million social media impressions. Read More
-
The wonderful world of airports, a new series – (1) Ever Rich Duty Free takes public service to new heights at Taoyuan International
Our new series puts the spotlight on the many activities – operational, commercial and cultural – that make airports such a fascinating tapestry of human endeavour and interaction. Read More