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“The decline in sales is an unprecedented shock”: Lotte Duty Free executives return 10% of their salary to ease China tourism crisis
The retailer believes “long-term difficulties seem inevitable” in the wake of the THAAD dispute, and management has discussed a series of measures to revitalise sales and reduce costs. Read More
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Opinion: How I became an Amazon junkie
"Soon we may be able to live in a Prime house, sit on our Prime chairs, and dine on our drone-delivered dinner," says The Globe and Mail columnist Margaret Wente. Read More
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FAB 2017 kicks off with a showcase of culinary excellence in Toronto
The sixth annual Airport Food & Beverage (FAB) Conference & Awards began on Wednesday night with a stunning Opening Cocktail hosted by Autogrill and HMSHost at The Hockey Hall of Fame in downtown Toronto. Read More
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Tourists undeterred by recent UK terror attacks, according to ForwardKeys data
Forward bookings for international arrivals in London for July and August are currently +12% ahead of what they were at the same point last year, the analyst said. Read More
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“Making your journey more delightful”: Dallas Fort Worth Airport implements mobile food pre-order system
M2mobi’s Mobile Food Ordering feature is now available on the airport’s official app, and allows travellers to order and pay for food in advance from more than 20 restaurants. Read More
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Feeling FAB-ulous in terrific Toronto
Lonely Planet calls Toronto "the most multiculturally diverse city on the planet", noting that over 140 languages are spoken here. "When the weather is fine, Toronto is a blast: a vibrant, big-time city abuzz with activity." Read more
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Media agency Identity wins recognition for inflight retail publication design
Retail Therapy, created in partnership with DFASS UK and Virgin Atlantic, has been recognised at both the International Hermes Creative Awards and the International Astrid Awards. Read More
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Full steam ahead: LSG Group wins TGV Lyria rail catering services contract
“This win reconfirms our decision to make train services part of LSG’s core businesses and growth areas in Europe,” said LSG Group Chief Commercial Officer Europe Lars Redeligx. Read More
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Global Blue invests in European WeChat payment specialist EuroPass
An exclusive contract will introduce retailers to the EuroPass mobile payment solution and deliver tax refunds directly to Chinese shoppers. Read More
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Carnival Cruise mixologist continues to impress in bartender competitions
Miroslav Kljajic, winner of the 2016 Bacardi Legacy Cruise Competition of the Year, reached the regional finals of the Bombay Sapphire Most Imaginative Bartender competition. Read More
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Lacoste pops up at Haitang Bay’s China Duty Free Mall
Tennis anyone? The 64sq m outlet, which opened earlier this month, features an exhibition dedicated to French champion René Lacoste and encourages customers to take part in an interactive game. Read More
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‘Taste & Style’: Munich Airport hosts second international culinary festival
The four-day event, held between 15 and 18 June, attracted some 150,000 visitors who were able to sample the latest gourmet trends and watch celebrity chefs in action. Read More
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Asia Pacific airlines post +5.4% increase in international traffic in May
The Association of Asia Pacific Airlines (AAPA) said the “solid expansion” reflected positive business and consumer sentiment across advanced and emerging market economies. Read More
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Celebrating airport food & beverage: Record 210 delegates gather in Toronto for FAB 2017
The sixth annual Airport Food & Beverage Conference & Awards will kick off tonight at the traditional Opening Cocktail, at The Hockey Hall of Fame in Toronto. Read More
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Brand News
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Carnival Cruise mixologist continues to impress in bartender competitions
Miroslav Kljajic, winner of the 2016 Bacardi Legacy Cruise Competition of the Year, reached the regional finals of the Bombay Sapphire Most Imaginative Bartender competition. Read More
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Lacoste pops up at Haitang Bay’s China Duty Free Mall
Tennis anyone? The 64sq m outlet, which opened earlier this month, features an exhibition dedicated to French champion René Lacoste and encourages customers to take part in an interactive game. Read More
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Norwegian Cruise Line mixologist claims Diageo Global Travel’s Best Bartender title
Marc McArthur will now compete in the global final of the Diageo World Class Bartender of the Year competition in Mexico City in August. Read More
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Copper Dog and Gebr Heinemann partner for exclusive travel retail launch
Heinemann has unveiled a promotional area featuring a Copper Dog bar at Copenhagen Airport, and the Speyside single malt whisky will also be available at other shops in the retailer’s network. Read More
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“A natural fit”: UK lifestyle brand Jack Wills opens at Gatwick Airport
“Our airport stores are some of the most important among our portfolio; they allow us to promote the brand to new and relevant audiences," says Jack Wills Founder Peter Williams. Read More
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“A game-changing initiative:” Treasury Wine Estates launches French wine brand Maison de Grand Esprit
We are on location in Paris as Treasury Wine Estates opens “a new chapter in French winemaking” with the launch of its Maison de Grand Esprit brand, with travel retail set to feature in the roll-out programme. Read More
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Walsh Whiskey Distillery appoints Lisa Ryan as Distillery Manager
Ryan is responsible for the production of three styles of Irish whiskey - pot still, malt and grain - at the distillery which is known for its Writers' Tears and The Irishman expressions. Read More
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“A powerful engine of innovation and growth”: Estée Lauder invests in DECIEM
US beauty giant takes a stake in the innovative Canadian beauty house created by Brandon Truaxe, described as “the quintessential founder and entrepreneur”. Read More
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Diageo Global Travel reveals bartender competition semi-finalists
The mixologists from Celebrity Cruises, Norwegian Cruise Line and Seabourn Cruise Line will compete to represent Diageo Global Travel at the global final of the World Class Bartender of the Year competition. Read More
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Oettinger Davidoff reports +8.2% sales increase in fiscal 2016
The premium cigar company said it had expanded its global position in a challenging year, with core brand Davidoff seeing strong +20% growth. Read More
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Marc Puig honoured by The Fragrance Foundation with Hall of Fame award
Puig received his Hall of Fame Honoree award from designer Carolina Herrera at The Fragrance Foundation Awards on 14 June. Read More
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Clinique and Jonathan Adler crank up the glamour in limited-edition collection
'Little treasures, big pleasures': The Clinique + Jonathan Adler collection, which comprises Lip Colour + Primer and Chic Colour Kit, will be available from July. Read More
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Davidoff Cigars launches Winston Churchill contemporary accessories line
Tribute to Winston Churchill's statesmanship: The collection comprises two humidors, liquor glasses with cigar holders and limited-edition Union Jack ash trays. Read More
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Features
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Opinion: How I became an Amazon junkie
"Soon we may be able to live in a Prime house, sit on our Prime chairs, and dine on our drone-delivered dinner," says The Globe and Mail columnist Margaret Wente. Read More
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“Make it young, make it hip, but keep it moving and agile”: Doug Bagley crafts a new direction for travel retail
Earlier this year former Diageo Global Travel Managing Director Doug Bagley joined fast-growing independent travel retail distributor CIDF as Chief Executive. At the recent Tax Free Asia Pacific show in Singapore he talked to Martin Moodie about what drew him Read More
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Destination Guadeloupe: Dufry unveils new walk-through store at Pôle Caraïbes Airport
Some +60% more space, 300 local products and over 250 sampling days a year are the key take-outs from Dufry's latest walk-through store opening as the retailer and its local partner celebrate a ten-year contract extension in style. Read More
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A Venetian Grand Design – how design has shaped the most beautiful store in the world
In the latest instalment in our series, Nick Taylor, Director, The Design Solution, shows how T Fondaco dei Tedeschi by DFS has blended great design with contemporary vision to create a retail masterpiece. Read More
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Keith Hunter: Embracing the in-house retail concept at airports
In this guest column, experienced travel retailer Keith Hunter urges airports to consider the big opportunity that in-house retail concepts can deliver. Read More
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The Front Line: Hailing the best in travel retail customer service
We present the latest highlights from The Front Line, our regular e-Zine column that champions customer service excellence in travel retail. Read More
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Lotte Duty Free Shop opens first phase of Bangkok downtown store
The Korean travel retailer this week unveiled stage one, a Thai products zone, of a planned 9,354sq m store in the Thai capital. Read More
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The Moodie Davitt e-Zine: Melbourne Airport’s dramatic new luxury precinct
Welcome to the latest issue of The Moodie Davitt e-Zine, in which we speak to Melbourne Airport Chief of Retail Andrew Gardiner about the vision behind the Australian hub’s new T2 luxury precinct. Read More