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The Design Solution: Tapping into athleisure – a US$350 billion opportunity
In the latest edition of our series on design and trends in retail, in association with The Design Solution, Robbie Gill assesses the potential of an emerging category: athleisure. Read More
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Lagardère Travel Retail opens first retail store for New Zealand brand Whittaker’s
Whittaker’s, a family business specialising in chocolate-making since 1896, opens its first ever retail outlet with Lagardère Travel Retail at Auckland Airport. Read More
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Celebratory notes: The Shilla Duty Free to celebrate fourth Changi anniversary with K-pop ambassadors Highlight
K-pop idols Highlight, the new ambassadors of The Shilla Duty Free, will perform and meet fans at Changi Airport in October as the Korean retailer celebrates is fourth anniversary at the Singaporean gateway. Read More
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Image of the day: Rise of the robots at Chennai International
Two colourful and friendly robots have been introduced on a trial basis to assist passengers and offer information about the airport’s services. Read More
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“An industry milestone”: Jordanian Duty Free Shops launches travel retail training diploma
The diploma aims to enhance the knowledge, skills and capabilities of participants and represents a commitment to driving high professional retail standards. Read More
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The Moodie Blog: Free of duty in a holy place in the Aegean
I forgot to bring my power adaptor, which meant I was without access to my laptop or phone for the first day. God’s way perhaps of saying I should slow down and simply take in the splendour. Read more
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JCDecaux Transport campaigns win big at The Spark Awards 2018
JCDecaux Transport's Hong Kong team captured a series of accolades for its branding campaigns across travel environments in Hong Kong and Macau. Read More
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UK Civil Aviation Authority calls for crackdown on drunken airline passengers
The UK aviation regulator wants better use of laws already in place to bring prosecutions and act as a deterrent to disruptive behaviour caused by excessive alcohol consumption. Read More
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HMSHost opens second Wicker Park Seafood and Sushi at Chicago O’Hare International
HMSHost opens its second Wicker Park Seafood and Sushi at Chicago O'Hare, along with a further Starbucks, in a new concourse dining area in T1. Read More
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Duty Free Global strikes partnership with fast-growing gin brand Four Pillars
Specialist travel retail brand representative Duty Free Global partners with Australia's hottest gin brand, Four Pillars, to extend its presence in the channel. Read More
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“The shopper is the star of the show”: Bacardi unveils personalised bottle service in global travel retail locations
The brand launched its latest shopper engagement campaign at Heinemann’s stores at Frankfurt Airport. It has also partnered with Lagardère Travel Retail for a digital campaign at two London airports. Read More
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Travel Food Services to eliminate plastic use at three major Indian airports
The food & beverage company has pledged to become 100% plastic free by the end of 2018-19. Read More
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30,000 turn out for Ascot’s Dubai Duty Free Shergar Cup
"The event forms part of an extensive and varied portfolio of high profile sporting events across the globe," said Dubai Duty Free's Colm McLoughlin. Read More
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Travel retail in the community: 1,000 airport workers take part in noise pollution walkathon in Mumbai
The march was held on India’s Independence Day and was organised by airport operator GVK Mumbai International Airport Limited. Read More
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Brand News
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Wolford opens new boutique at Copenhagen Airport T2
The Austrian lingerie specialist said the new store is a “strong statement” of the brand’s intention to extend its network of airport stores. Read More
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Duty Free Global strikes partnership with fast-growing gin brand Four Pillars
Specialist travel retail brand representative Duty Free Global partners with Australia's hottest gin brand, Four Pillars, to extend its presence in the channel. Read More
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Save the Sea: Paul & Shark partners with Annarita Serra in new conservation project
Sardinian artist Serra, who is known for creating artworks from plastic and driftwood, has collaborated with Paul & Shark with her latest project to be shown at TFWA World Exhibition. Read More
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Lagardère Travel Retail opens first retail store for New Zealand brand Whittaker’s
Whittaker’s, a family business specialising in chocolate-making since 1896, opens its first ever retail outlet with Lagardère Travel Retail at Auckland Airport. Read More
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Celebratory notes: The Shilla Duty Free to celebrate fourth Changi anniversary with K-pop ambassadors Highlight
K-pop idols Highlight, the new ambassadors of The Shilla Duty Free, will perform and meet fans at Changi Airport in October as the Korean retailer celebrates is fourth anniversary at the Singaporean gateway. Read More
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“The shopper is the star of the show”: Bacardi unveils personalised bottle service in global travel retail locations
The brand launched its latest shopper engagement campaign at Heinemann’s stores at Frankfurt Airport. It has also partnered with Lagardère Travel Retail for a digital campaign at two London airports. Read More
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Bacardi GTR and Heinemann to launch travel-exclusive Aberfeldy Madeira Casks
Madeira Casks joins Bacardi's Exceptional Casks Series. The 16 and 21yo Scotch single malt whiskies will launch in global travel from September, initially through Heinemann stores. Read More
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“Distinctly disruptive”: Grey Goose vodka features in twin campaigns at Paris and Mumbai airports
Bacardi Travel Retail has partnered with Mumbai Duty Free and Lagardère Travel Retail in innovative Riviera-themed activations which underline the brand's French roots. Read More
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Ferrero Travel Market to launch travel-exclusive lines for leading brands
Kinder, Nutella, Tic Tac and Ferrero Rocher will all present new travel shopping-exclusive products at this year’s TFWA World Exhibition & Conference. Read More
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Backstage pass: Parfums Christian Dior pop-up’s launch event at Kuala Lumpur International
Dior make-up artists were on hand to offer advice at the “multi-sensory, immersive and personalised” pop-up. Read More
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Daniel Wellington hails impact of pop-up store at T Galleria by DFS Hawaii
A pop-up outlet offered customers the opportunity to customise leather watch straps, a service normally available only in Daniel Wellington flagship stores. Read More
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“Enhancing the five-star experience”: Qatar Duty Free unveils Tiffany & Co boutique
Qatar Duty Free builds on its luxury credentuals by opening a Tiffany & Co. boutique at Hamad International Airport, Concourse B. Read More
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Inventing tomorrow’s well-being: Puressentiel targets travel retail with exclusive packs
The French aromatherapy and essential oils specialist will launch a range of six travel packs at the upcoming TFWA World Exhibition in October. Read More
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Features
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The Moodie Davitt e-Zine: Duty Zero by cdf: Special report on a milestone opening at Hong Kong International
Welcome to this special edition, in which we mark the Grand Opening of Duty Zero by cdf at Hong Kong International Airport. We feature exclusive coverage, including interviews, images, videos and podcasts. Read More
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Our People Matter – by Travel Retail Training MD Christine Martin
Could the customer journey at every touch point become more memorable if agreed standards were adopted across all stakeholders? Read More
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Around the clock beauty: DFS Group launches new campaign in style at T Galleria
We bring you a dazzling Picture Gallery as DFS Group kicks off its annual ‘First Class Beauty’ campaign in spectacular style. This year’s campaign is dubbed ‘Your-Day-to-Night Beauty Experts’. Read More
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Shiseido’s #StrongSouls campaign rolls into Taoyuan International Airport
Tasa Meng General Manager Gary Chau lauded the “meaningful and empowering” campaign. Shiseido’s Ultimune Red Vibe Street pop-up outpost will be in place until 31 August. Read More
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Think Tank: Christopher Neil-Jones on travel retail loyalty programmes – earn or burn?
A shocking McKinsey study has shown that on average, loyalty programmes reduce margins by -10%. So what can we do to make them better and more effective, asks Airport Loyalty Group CEO Christopher Neil-Jones. Read More
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“Audacious, disruptive and over-the-top”: Lotte Duty Free and YSL Beauté celebrate impact of Beauty Hotel event
The customer invitation event at the retailer’s Star Lounge was full of activities and surprises and has so far generated 220 million social media impressions. Read More
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The wonderful world of airports, a new series – (1) Ever Rich Duty Free takes public service to new heights at Taoyuan International
Our new series puts the spotlight on the many activities – operational, commercial and cultural – that make airports such a fascinating tapestry of human endeavour and interaction. Read More
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Dufry posts record first-half EBITDA of CHF464.1 million; turnover up +7.2%
Dufry Group CEO Julián Díaz said, “I am particularly pleased with the EBITDA and cash generation for the period, a record for the first semester due to our good operational performance.” Read More