CityPlus warns Incheon Airport of potential perfumes & cosmetics ‘monopoly’ in restructured tender

SOUTH KOREA. CityPlus Duty Free (City Duty Free) has written to Incheon International Airport Corporation (IIAC) warning of possible monopoly issues if the airport company awards its vacant Terminal 1 perfumes & cosmetics to The Shilla Duty Free.

As reported, the IIIAC has put the three T1 concessions resigned by Lotte Duty Free in February out to bid. But it has restructured them into just two contracts (see table immediately below). And there lies the nub of small & medium enterprise (SME) player CityPlus’s complaint.

Lotte resigned its DF1 (perfumes & cosmetics), DF5 (leathergoods & fashion) and DF8 (miscellaneous categories). The concessions, which Lotte Duty Free was awarded in early 2015 after a series of blockbuster bids, were due to run from September 2015 to August 2020.

This map, courtesy of IIAC, shows the locations of the packages on offer

Lotte Duty Free cited the excessive cost of the contracts, having failed to renegotiate its terms. The retail giant claimed that its Incheon stores (hit by the THAAD-related collapse in Chinese tourism, proliferating downtown competition and excessive airport fees) had posted losses of KW200 billion (US$184 million) since 2016.

The contracts would run up a deficit of KW1.4 trillion (US$1.3 billion), the retailer said, if the stores continued to operate for the full term in 2020.

The new tender combines DF1 and DF8 into one package. DF5 remains a separate opportunity. By combining DF1, which has higher potential spend per passenger (SPP) and sales volume, with DF8’s lower potential SPP and sales, IIAC hoped to create a more attractive proposition for bidders.

City Duty Free (CityPlus), shown here at T1, says its business will be endangered if the consolidated beauty contract is awarded to Shilla [All pictures: Martin Moodie]
However, CityPlus Free Senior Managing Director Merchandising Division Allen Hong told The Moodie Davitt Report that the revamped contract structure was unfair on smaller retailers and could damage the consumer proposition. “We, CityPlus Duty Free, sent a document to IIAC which cautioned about a possible monopoly for cosmetics/perfumes in Incheon Airport duty free if the most probable incumbent retailer (Shilla) wins DF1 for P&C,” he said.

Hong noted that since 2001 IIAC has always offered twin  concessions for the all-important perfumes & cosmetics category. But if Shilla, which already runs DF2 (beauty products), is awarded the new combined DF1 contract, its market share for for the category will be 90% or more at T1 – and 95% for T1 and T2 combined.

The Shilla Duty Free already enjoys a powerful cosmetics & perfumes presence at Incheon T1 (pictured) and T2. Another contract success would create an unacceptable market share, CityPlus claims.

This situation would be an “absolute category monopoly”, Hong said. Such a situation would cause “severe damage” to consumer welfare and threaten the survival of smaller competitors, he claimed.

“We cautioned IIAC to review this issue and preclude the retailer [Shilla] from winning the DF1 concession,” said Hong. “If IIAC will not propose the proper measures to prevent a monopoly, we are willing to bring this issue to the Fair Trade Commission.”

Disagreement with CityPlus claim

While The Shilla Duty Free declined to comment, the company will certainly disagree with CityPlus’s claim. The Fair Trade Commission will not have a problem with the proposed structure, sources close to the company believe. The company could reasonably point to many other international airports too which have a single retailer for one category (or in fact for all categories).

The Shilla Duty Free is unlikely to be the only bidder, however. Shinsegae Duty Free and sector newcomer Hyundai Duty Free (which is preparing to open a downtown store in Gangnam, Seoul, later this year), have both indicated their interest to The Moodie Davitt Report.

Shinsegae Duty Free, already established at T1 with a general merchandise concession, is a likely bidder for both available contracts
Perfect storm: Trading at Incheon International Airport has become unviable given the combination of sky-high guarantees and a slump in Chinese tourism, Lotte says
A breakdown of the licences won by Lotte Duty Free (and others) at Incheon Airport T1 in 2015; Lotte Duty Free has since exited DF1 (P&C), DF5 (leathergoods & fashion) and DF8 (miscellaneous categories).

(Above and below) Diversionary tactics: Daigou traders repack vast amounts of cosmetics (mainly bought in downtown duty free) before flying on to China where the goods will be resold [Pictures: Martin Moodie]

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