Chinese visitors to South Korea surge in 2016 but THAAD row casts doubts over travel retail

SOUTH KOREA. Chinese arrivals rose +34.8% year-on-year in 2016 to 8,067,722, according to Korea Tourism Organization figures, a 46.8% share of total visitors. But despite that healthy result, one reflected in record duty free sales nationwide*, tourism and travel retail executives are deeply concerned about 2017 prospects in the wake of deteriorating relations between South Korea and China.

According to a report in best-selling Joongang Daily, the Jeju Special Self-Governing Provincial Tourism Association estimated a -16.5% slump in Chinese tourists during this year’s Lunar New Year holidays. That pattern has been worryingly reflected on the Korean mainland. The same report said that the southern city of Busan received 80,000 fewer Chinese tourists in January.

Chinese online travel platform Ctrip revealed that South Korea had slipped to seventh, from third a year ago, on the list of preferred New Year holiday travel destinations for Chinese tourists. The Korea Times, quoting an unnamed agency official, said that Chinese group travel might be down by over -30% during the peak 27 January-2 February holiday period.

Travel to Korea, and to Jeju in particular, was hard hit by the Chinese government’s recent rejection of planned South Korean chartered flights slated for the holiday period.

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The Korea Times poses the questions on everyone’s lips in the travel retail industry

Even the strong 2016 tourism numbers have to be viewed in the dual context of a MERS-hit 2015 and a late-2016 slowdown in Chinese growth, largely linked to the political issues between China and South Korea.

South Korea’s proposed deployment of the US anti-missile system Terminal High Altitude Area Defense (THAAD) later this year has outraged the Chinese authorities. It prompted a strong backlash against Korean entertainers and businesses, notably Lotte Group which owns the land on which the powerful radar installation will be placed. Lotte owns South Korea’s biggest travel retailer, Lotte Duty Free.

According to a well-sourced report in Pulse (Maeil Korea Business News), Lotte’s Chinese business have suffered a series of raids from the Chinese authorities since the THAAD controversy erupted, prompting several shop closures.

New US Defense Secretary James Mattis visited Seoul earlier this month and reiterated Washington’s stance, saying THAAD is necessary to protect America’s allies and its own troops. The Chinese and Russian authorities vehemently disagree and the fall-out, especially from the former, could be profound.

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How Korean media The Hankyoreh reported the visit of US Defense Secretary James Mattis (shown meeting with South Korean Defense Minister Han Min-koo in Seoul on 3 February – Photo by Park Jong-shik)

In December, Chinese arrivals rose just +15.1% to 535,536, a 39.9% share of total visitors and well short of the +23.4% increase in Japanese visitors to 197,209. December’s increase in Chinese visitors, though well short of the year’s average, was a sharp improvement on the worrying +4.7% and +1.89% monthly gains in October and November.

Japanese arrivals increased sharply in 2016, up +25% to 2,297,893, a 13.3% share of total visitors. Korean departures rose +15.9% in the year to 22,383,190. Departures by Koreans rose +12.6% year-on-year in December to 2,007,035, contributing to a +15.9% increase for 2016 to 22,383,190.

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Despite an obvious slowdown of growth in the final quarter, Korean outbound tourism still turned in a strong performance last year

*DUTY FREE MARKET POSTS RECORD HIGH

As reported, the strong tourism growth drove a +44.1% increase in duty free sales to international visitors last year, to KW8.8 trillion (US$7.5 billion). Total Korean duty free market revenue grew +33.5% year-on-year to KW12.2 trillion (US$10.5 billion), according to Korea Customs Service.

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Selected visitor arrivals to South Korea by purpose 2016; Note the dominance of tour group visitors among Chinese arrivals. Source: Korea Tourism Organization
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Selected visitor arrivals to South Korea by age 2016; Source: Korea Tourism Organization
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Selected visitor arrivals to South Korea by gender for 2016; Source: Korea Tourism Organization

Cosmetics, driven by booming sales of skincare (particularly Korean brands to Chinese shoppers), accounted for 51.2% of turnover.

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Cosmetics, spurred by the rapid growth of Korean skincare brand sales to young Chinese shoppers, now accounts for over half the duty free market

As reported, Lotte Duty Free stretched its lead as the dominant force, racking up a +26% increase in sales to KW5.973 trillion (US$5.1 billion), a powerhouse performance given that the retailer had to close down its Lotte World Tower Duty Free store in late June.

Lotte’s sales by outlet were:
– Seoul flagship store: KW3.160 trillion (US$2.7 billion)
– Incheon International Airport: KW1.145 trillion (US$980.1 million)
– Jeju KW0.489 trillion: (US$418.6 million)
– Coex, Seoul: KW0.387 trillion (US$331.3 million)
– Lotte World Tower (closed from 26 June 2016): KW0.347 trillion (US$297 million)
– Busan: KW0.3458 trillion (US$296 million)

 

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Lotte Duty Free’s superb new beauty floor at its flagship store in Myeong-dong, Seoul helped the company grow its business by +26% despite having to close down the Lotte World store on 26 June
Lotte’s nearest rival, The Shilla Duty Free, posted a +31.5% increase year-on-year to KW3.405 trillion (US$2.9 billion). Its Seoul flagship generated revenues of KW1.739 trillion (US$1.49 billion) while its Incheon International Airport stores posted sales of KW0.697 trillion (US$596.7 million)

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Despite severe capacity pressures at its Seoul flagship, The Shilla Duty Free posted a +31.5% sales increase year-on-year across its estate

Fast-rising Shinsegae Duty Free posted sales of KW0.9608 trillion (US$822.4 million). Its new store in Myeong-dong, Seoul, which only opened on 1 May, generated sales of KW0.349 trillion (US$298.7 million). Its downtown Busan store (relocated in March to Centum City) posted revenues of KW0.336 trillion (US$287.8 million). Dongwha Duty Free in Seoul posted sales of KW0.3547 trillion (US$306 million)

Shinsegae Duty Free, Seoul
Rip-roaring start: Sales at Shinsegae Duty Free’s first downtown store in Seoul have picked up rapidly since the May opening. The retailer will open a second store in the South Korean capital next year.

 

KDF NEws
This KDF News chart illustrates the dramatic rise in Korean duty free sales over the past 19 years, fuelled by booming Chinese tourism. What happens if that supply of tourists is reduced?

*NOTE: The Moodie Davitt Report and KDF News have a highly successful, exclusive information-sharing partnership.

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