Travelex expands ATM click & collect service at key UK airports

UK. Global foreign exchange provider Travelex has expanded its ATM click & collect service across Heathrow, Birmingham and Manchester airports following a successful pilot at Heathrow Terminal 5.

Building on the success of the trial, Travelex now offers the click & collect service at more than 50 ATM locations across all Heathrow terminals. It has also extended the service to Manchester and Birmingham airports in readiness for summer 2023.

The service enables customers to pre-order foreign cash via the Travelex website at the best possible prevailing rate before collecting it contact free from an airport ATM, using their phone and credentials.

Two eye-catching ATM installations at Birmingham Airport where the new Travelex click & collect service is available

Currently, customers can withdraw up to US$800 or €800 via ATM click & collect. There are no collection fees and orders can be collected from the ATMs at any time of day.

The expansion of the service follows what Travelex describes as a successful 12-month period for the UK business as aviation passenger numbers continue to rebound post-COVID-19 pandemic.

Since March 2022, Travelex has secured several new UK contract wins and extensions. More than 1,700 new positions have also been filled.

Two of the more than 50 Travelex ATMs now available to customers at Heathrow Airport

At Birmingham Airport, Travelex has also launched a first-of-its-kind digital signage for three of its ATMs. The bright 2.5mm direct-view LED screen wraps around three sides. This creates a “seamless creative canvas to engage departing travellers”, according to the company.

The content displayed is dynamically adjusted to match flights departing and will be further expanded to link to other relevant data such as weather and demographics.

Travelex CEO Richard Wazacz said: “ATM click & collect enables our customers to not only access their currency in a new, fast and convenient way, but to do so at the best rates possible too.”

He added: “The service is one of many new innovative propositions we are developing to simplify our customers’ access to international money, and we are delighted to be extending it following a successful trial at Heathrow Terminal 5.” ✈

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