CHINA. The Moodie Davitt Report this week presented China Duty Free Group (CDFG) with an award for its outstanding contribution to the travel retail industry. The award came on Monday at the Virtual Travel Retail Expo, where CDFG President Charles Chen was keynote speaker on the first day of the Knowledge Hub sessions.

Outlining the reasons for this recognition, The Moodie Davitt Report Founder & Chairman Martin Moodie said: “On only a very few occasions down the years has The Moodie Davitt Report believed that an organisation or individual’s achievements have been so remarkable that we have singled them out for special recognition.

“And few would argue that the performance of China Duty Free Group over recent years, in rising from number 19 in The Moodie Davitt Report’s top travel retailers ranking to number one in just ten years, is deserving of special recognition.

“What a performance it has been and what encouragement and hope CDFG has given all of us through the darkest days of this crisis with its spectacular success in Haitang Bay; its wave upon wave of great collaborations with the world’s leading brands; in the way it has helped brands amplify their messages to vast audiences across the mainland via the power and reach of social media; and in the leadership it – and its President, have demonstrated. 

“So it is with very great pleasure that I present this Outstanding Contribution to the Travel Retail Industry Award – a special award recognising China Duty Free Group’s stellar achievement in becoming the world’s number one travel retail by sales in 2020, a position it has enhanced through 2021. Congratulations.”

Charles Chen delivered an industry-inspiring address during the opening Knowledge Hub session at the Virtual Travel Retail Expo on Monday

During a compelling session that preceded the award, Chen called for “openness, communication, cooperation and innovation” between all travel retail stakeholders in exploiting the potential of the Chinese travel retail market,

In delivering a fascinating keynote presentation titled New Impetus, New Format and New Trend – Exploration and Prospects of China’s Travel Retail Market, Chen outlined the vast scale of opportunities in the Chinese market. He also covered the advance of omnichannel engagement to reach shoppers and shared his thoughts on the big issues facing the travel retail industry as it begins to build back from tough COVID-19 challenges.

For a detailed story on that session, click here.