Lotte Duty Free posts US$26.1 million quarterly loss; first trading deficit since 2003

SOUTH KOREA. Lotte Duty Free posted an operating loss of KW29.7 billion (US$26.1 million) in the second quarter ended 30 June – its first quarterly loss since the SARS crisis of 2003.

Other crucial factors that hurt profitability included a 20-fold increase in the duty free licence annuity (from 0.05% to 1% of turnover) and the heavy concession fees payable at Incheon International Airport.

A spokesperson confirmed the figures to The Moodie Davitt Report, saying the loss had been driven by the slump in Chinese shoppers because of the dispute between South Korea and China over the former’s deployment of the US anti-missile system THAAD earlier this year. South Korea, and Lotte in particular (due to the siting of the system on Lotte land), have suffered a ferocious backlash from China, including a ban on group tours.

The Lotte Duty Free spokesperson said other “crucial” factors that had hurt profitability included a 20-fold increase of the duty free licence annuity (from 0.05% to 1% of turnover) and the heavy concession fees payable at Incheon International Airport.

“Since the THAAD impact does not seem likely to be resolved soon, we project that the duty free business in Korea, including Lotte Duty Free, is going to suffer for some time,” the spokesperson concluded.

Source: Mirae Asset Daewoo

Duty free sales fell -16.8% year-on-year in the quarter, driving the operating loss. Operating profit margin fell to a negative -2.6% from +6.5% a year earlier. Regina Hahm, Equity Analyst (Cosmetics, Household goods, DFS) at Mirae Asset Daewoo Research Center told The Moodie Davitt Report that Lotte’s profitability would have been severely eroded by the collapse in FIT travellers, with the retailer’s Sogong-dong flagship store particularly vulnerable.

“From my understanding, the Sogong-dong store has had the biggest contribution of independent travellers’ sales among all Seoul downtown stores,” she said. “And independent travellers undoubtedly generate higher profitability than package group travellers as they don’t incur agency commissions.”

Chinese visitor arrivals fell by -41% year-on-year in the first half to 2,252,915, according to the latest Korea Tourism Organization figures (see table below). The downturn has been felt since 15 March, when China imposed the ban on group tours to South Korea, prompting a -40% year-on-year fall in Chinese arrivals in March, a calamitous -66.6% decline in April, a -64.1% slump in May and a -66.4% decrease in June.

The downturn’s impact has been accentuated by a proliferation in Seoul duty free shops. Following the last government’s decision to increase the number of licences there are now 13 downtown stores in the capital compared with six in 2014.

Lotte World Tower: A great monument of contemporary Korea but business at the building’s newly extended duty free store is tough
The magnificent new 12th-floor beauty department at Lotte Duty Free’s flagship Seoul store has just about everything – except enough Chinese customers
Down, down, down: Selected visitor arrivals for June 2017 (above) and for the first half (below) underline the full-blown Chinese tourism crisis gripping South Korea
Accumulative visitor arrivals

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