INTERNATIONAL. Welcome to The Moodie Davitt Report Online Magazine for October, published in a new format that embraces the power and potential of the digital platform. This online edition – the Magazine is also available in hard copy at this week’s TFWA World Exhibition – makes engaging with our content more accessible.
In our cover story we pay a visit to London Heathrow Terminal 3, where Dufry has placed the emphasis firmly on digital engagement, personalisation, multi-lingual communication and exclusives in its New Generation store.
We major on the cruise market too. Starboard Cruise Services President & CEO Beth Neumann explains why she believes cruise is the most exciting retail environment in the world, while Carnival Cruise Line Vice President of Retail Services William Butler says the new Carnival Horizon sets a benchmark for retail experiences at sea.
We bring you multi-media coverage of The Shilla Duty Free’s new Beauty&You stores at Hong Kong International Airport, and highlights of the Duty Zero by cdf store network managed by China Duty Free Group (CDFG) and Lagardère Travel Retail. That’s alongside a major interview with CDFG President Charles Chen.
With Lagardère Travel Retail in expansion mode, we talk to Chairman and CEO Dag Rasmussen and Chief Business Officer Ambroise Fondeur.
Dubai Duty Free Executive Vice Chairman & CEO Colm McLoughlin assesses a year of strong growth to date for the Middle East’s leading travel retailer, as it aims for a new annual sales high.
In other stories, TFWA President Erik Juul-Mortensen reflects on his time in the role, and we go on location to the opening of Seva Group’s first border duty free store in Croatia, where Martin Moodie uncovers the fascinating story of entrepreneur and company Founder Seva Pušić.
We’re also pleased to bring you two other publications with this edition. One is our regular Category Insight supplement, the latest in our series dedicated to travel retail’s major product categories. This time we focus on luxury goods, and speak to leading brand owners about the challenges presented by digital disruption, a fast-changing consumer and the barriers to growth – but also about the opportunities that travel retail presents to fashion & accessories.
We are also proud to bring you a special title to mark the 190th anniversary this year of Guerlain, one of the great French beauty houses. Commissioned by the LVMH-owned company, it’s a story of exploration, creation and innovation in fragrance, skincare and makeup down the generations.