INTERNATIONAL. “The digital airport”. That’s the neat phrase which sums up what Puerta del Sur wants to achieve at Montevideo Carrasco International. It’s not just a slogan: what the airport company is putting in place has the consumer experience and commercial performance right at its heart.
In this edition of Moodie Davitt Interactive* – our fusion of print and digital titles – airport company CEO Diego Arrosa outlines the company’s progressive ideas to engage better with consumers, and to deliver on its commercial ambitions.
Also from Uruguay, we bring you news of an extraordinary project by Duty Free Americas, as it aims to lay the platform for a new future on the border with Brazil. In the city of Río Branco, DFA is well under way with construction of a vast duty free complex, alongside a food court and other services.
Our special Americas report (timed to coincide with the IAADFS Duty Free Show of the Americas) carries much more besides, from a pictorial review of a historic 30th anniversary celebration at Neutral Duty Free to a profile of Westfield’s latest big retail project at Orlando International, plus analysis of San Francisco Airport’s eagerly awaited duty free tender.
We also speak to Motta Internacional (and IAADFS Chairman) Erasmo Orillac about the Panama powerhouse’s big ambitions for 2017. These include planned new airport openings in Colombia and Trinidad & Tobago.
Also in this issue we feature analysis of two key issues facing the industry: the opportunity for duty free from the UK’s decision to leave the EU, and the escalating controversy between South Korea and China over the THAAD anti-missile defence system. In the latter case, travel retail faces the potential nightmare scenario of a sharp downturn in Chinese visitors.
*Moodie Davitt Interactive is our next-generation publishing model for travel retail, which combines the best of print and digital. The digital version you can access here is not just an online replica of print but one that includes dynamic elements such as video, podcasts and even offers multimedia advertising opportunities.
Please enjoy this edition with our compliments.