CHINA. Duty Free Americas has won top honours at a prestigious retail awards ceremony.
At the Sands Retail Awards, the company received 2018’s Best Store Performance – General Retail Award for its store in Shoppes at Venetian in Macau, China.
The awards ceremony is held annually to recognise and reward retailers for their commitment to service excellence at Shoppes at Venetian, Shoppes at Four Seasons, Shoppes at Cotai Central, and Shoppes at Parisian.
The General Retail Award is considered the most prestigious of the various categories, and Duty Free Americas was selected as the top performer from among more than 850 retailers.
“We are immensely proud to have won this award,” said Duty Free Americas Chief Executive Officer Jerome Falic. “It is a confirmation of the superb results we have achieved by continuously seeking to improve our store through remerchandising and remodelling and by paying especially close attention to product range and customer service.”
He added: “Sands Retail and its judges had hundreds of first-class retailers to choose from, and we are extremely grateful to them for their support. The Sands team has been instrumental in helping us move our business forward, and we look forward to a continued partnership with them in the future. We would also like to thank our suppliers for helping us provide our customers with many of the world’s best brands.
“Finally, we deeply appreciate Yvelisse Diaz, Cecily Ho, and the entire Duty Free Americas Macau team for their tireless efforts and dedication. Duty Free Americas constantly strives for excellence, and we are delighted and proud to have received an award such as this, which reflects our status as a leader in the travel retail industry.”
