Dufry lauds Haikou opening with Hainan Development Holdings and pledges more to come

CHINA. International travel retail giant Dufry has expressed delight at Sunday’s opening of its first offshore duty free store in Hainan – a partnership with Hainan Development Holdings (HDH) at the Mova Mall in the heart of the provincial capital, Haikou.

HDH, the licence holder for the store – branded Global Duty Free Plaza (GDF Plaza) – is a fully state-owned company of the Hainan Provincial Government.

The two companies announced last month that they had signed a strategic cooperation agreement to develop opportunities in Hainan’s booming travel retail market. In addition to the supply of global brands, Dufry will share its global experience with HDH.

Dufry Group CEO Julián Díaz commented: “We are proud to see the first shop of our collaboration with Hainan Development Holdings now welcoming customers, who enjoy shopping in this attractive environment offering unique experiences.

“The combination of Hainan Development Holding’s in-depth understanding of the local market with Dufry’s global duty free expertise, customer behaviour insights and access to all the renowned global brands creates a unique combination of skills contributing to the successful development of this promising business.

“We are looking forward to continue our collaboration with HDH and identify further duty free opportunities in the fast-growing Hainan market.”

Celebratory scenes on 31 January as GDF Plaza is inaugurated, another landmark in Hainan province’s extraordinary offshore duty free development
At a time of deep turmoil for most travel retailers around the world, these scenes from Hainan offer an extraordinary contrast

The store, which will be opened in three phases, has opened at a prime time during the run-up to the key Chinese New Year period, which begins on 12 February.

Pernod Ricard Global Travel Retail, fresh from the recent opening of its Maison Martell boutique with China Duty Free Group in Haitang Bay, also shows up prominently with the Cognac brand in GDF Plaza

Julián Díaz: Looking forward to continuing the HDH collaboration and identifying further duty free opportunities in Hainan

GDF Plaza offers customers an attractive selection of internationally renowned brands and local premium labels covering all core categories such as perfume & cosmetics, food and confectionery, wine & spirits and sunglasses. Customers can also pre-order via the online reserve and collect service.

After the successful first-phase inauguration, further openings are planned in Q3 2021 and in Q1 2022. The full complex will span over two buildings, Aquarius and Capricorn, of the Mova Mall and offer visitors what Dufry called “an extraordinary shopping experience” across 38,920sq m of retail space once fully completed.

For the second and third phases, an additional range of top luxury and lifestyle brands, extending the ultimate product offer to over 350 brands.

Customers flock into the store’s extensively ranged cosmetics & perfumes offer, called Beauty Collection


Mova Mall is a major tourism and shopping destination in Haikou’s city centre, featuring a wide leisure offer of shopping, dining and entertainment facilities, plus over 2,500 luxury hotel rooms within walking distance. The Mova Mall complex welcomed 22 million visitors in 2019.

Under the enhanced offshore duty free policy introduced in July 2020, Mainland visitors can buy duty free items up to an annual value of CNY100,000 (currently US$15,480) per year.

The opening of GDF Plaza represents Dufry’s first involvement in a Mainland China duty free operation, and a key foothold in travel retail’s hottest growth market. Dufry said that the HDH partnership is in line with a wider growth strategy in Asia and builds on the company’s existing and long-standing footprint in China. Dufry has operated travel retail businesses in China since 2008 and manages duty paid shops at Shanghai Hongqiao International and Chengdu Shuangliu International airports. Dufry’s presence in China also extends to Hong Kong and Macau.

Phase one of the development is located in Capricorn (right) with an extensive further offer promised across both buildings. Picture: The Haikou Guide

Hainan Island: Travel retail’s global hotspot

The Moodie Davitt Report will publish a Hainan Island Special Report with the China edition of The Magazine in February 2021. Written by Martin Moodie and Dermot Davitt, it will explore how the offshore duty free business in China has become critical to the world’s leading brands across many categories.

海南:旅游零售业的全球焦点

穆迪戴维特报告(Moodie Davitt Report)将于2021年2月随The Magazine的中文版发表《海南特别报道》。该篇由马丁·穆迪(Martin Moodie)和德莫特·戴维特(Dermot Davitt)撰写,将探讨中国的离岸免税业务是如何变得对跨类别的各大全球领先品牌至关重要。

报告将覆盖以下内容:

  • 评论与分析自2020年7月1日起,海南新离岸免税政策所引起的重大影响
  • 从美妆个护到时尚、钟表,从葡萄酒、烈酒到消费类电子产品的跨类别离岸免税额的潜力
  • 中免集团,中服免税店,DFS集团,Dufry, Hainan Development Holdings, 海南旅游投资发展公司,海南省国际经济发展局(Hainan IEDB),Wangfujing,拉加代尔旅游零售等集团的重要访谈和简介,尤其着眼于颇具潜力的海南免税店贸易港项目
  • 除海南外,我们还将考察中国国内市场的反弹情况,评估中国机场的前景,并希望终有一天能够恢复国际旅游通行,拥有来自内地,澳门和香港市场的领先旅游零售商的输入
  • 电商驱动力:评估旅游零售业的长期市场领导者Dufry与数字巨头阿里巴巴;以及CDFG和其他主要参与者,是否具备达成合作伙伴关系的潜力
  • 顶级旅行分析师ForwardKeys的专业意见
  • 在内容合作伙伴Globuy,iClick,Jing Daily,Jessica’s Secret和DutyFreeExpert的帮助下,分析有关中国消费者和免税市场的趋势

The report will feature:

  • Comment & analysis on the seismic impact of the new offshore duty free policy in Hainan since 1 July
  • The potential of new offshore duty free allowances across categories from beauty to fashion and watches and from wines & spirits to consumer electronics
  • Major interviews with and profiles of China Duty Free Group, CNSC, DFS Group, Dufry, Hainan Development Holdings, Hainan Tourism Investment Development Co, Hainan Provincial Bureau of International Economic Development (Hainan IEDB), Lagardère Travel Retail, Wangfujing and others, with a special focus on the ambitious Hainan Free Trade Port project
  • Beyond Hainan, we examine the rebound in the China domestic market, assess prospects for Chinese airports and hopes for an eventual return to international travel. With input from leading travel retailers in the Mainland, Macau and Hong Kong markets
  • The ecommerce drive: Assessing the potential of the partnership between travel retail’s long-time market leader Dufry and the digital powerhouse Alibaba; plus digital strategies at CDFG and other major players
  • Expert input from top travel analyst ForwardKeys
  • With contributions from our content partners Globuy, iClick, Jing Daily, Jessica’s Secret and DutyFreeExpert on trends among Chinese consumers and the duty free market

Contact Irene@MoodieDavittReport.com to partner with The Moodie Davitt Report for this special edition.

Food & Beverage The Magazine eZine