TURKEY. Dufry has been awarded a new concession at Istanbul Sabiha Gökçen International Airport, where it will run 3,900sq m of duty free and speciality shops until 2032.
The airport is the closest hub to Istanbul’s city centre, connecting 137 international and 37 domestic destinations. It ranks as Turkey’s second-busiest airport, welcoming over 35 million passengers last year.
The new concession further consolidates Dufry’s footprint in Turkey, meaning it will now be operating in four locations. The travel retailer currently manages duty free and speciality shops at Antalya Airport, Kayseri Airport in the Cappadocia region, and Zafer Airport in Kütahya.
Dufry General Manager Turkey Cengiz İman said: “Dufry Group is proud to have been awarded this new important concession in Turkey. We will honour the trust given to us by our partners at Malaysia Airports Holding Berhad (MAHB) and Istanbul Sabiha Gökçen International Airport (ISG) by providing passengers of Sabiha Gökçen Airport with a state-of-the-art shopping experience.
“This will be further evolved in the context of the opening of the new terminal where our shops will feature a complete new design, incorporating the latest digital technology and setting the scene for a vast assortment of renowned international and domestic brands.”
The new concession includes 2,800sq m of duty free retail space in the departures area as well as 1,100sq m of arrivals shops.
Dufry will take over the eight existing shops (run by Setur Duty Free) from November and upgrade the retail space to best serve customers in the current Terminal 1. The assortment will comprise the core travel retail categories such as liquor, tobacco, perfume and cosmetics as well as accessories and confectionery.
A refined selection of local food and souvenir brands, which will create an immersive Sense of Place showcasing Turkey’s cultural heritage and specialties, will further enhance the shopping experience.
Sabiha Gökçen International Airport has accelerated the completion of the second runway by 2021 and the planned Terminal 2, with completion expected for 2024. Once fully operational, the airport’s capacity will increase to 65 million passengers from today’s 41 million.
ISG CEO Ersel Goral said: “As the Sabiha Gökçen International Airport operator, duty free is one of our most essential terminal services. With this new start-up, we are initiating a long-lasting and trustful cooperation with Dufry, the world’s leading organisation in the field of travel retail.
“Their global experience will be an important advantage for Sabiha Gökçen, Istanbul’s gateway to the world. We are very much excited that our partnership with Dufry will gain an even more distinctive aspect in our new terminal building, which we plan to open in 2024.”
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