USA. Dallas/Fort Worth Airport has teamed up with airport mobile app specialist M2mobi for the redesign of its app to include new features and a fresh look.
Available in English and Spanish, the app claims to enhance the passenger experience by guiding travellers quickly and easily through the airport. Improved features include personalised information on where to find your gate, baggage and car, information on the shops, dining options and services at DFW, weather forecast for both the local weather and the destination city and live updates on flight status.
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The app allows passengers to easily browse through over 200 dining and shopping options at DFW Airport | |
As part of the app re-launch, DFW Airport has launched a new brand identity with the tagline “˜Travel transformed’.
M2mobi, which has created apps for other major airports such as Schiphol and Dubai, said it will release regular app updates based on customer feedback.
DFW Airport CEO Sean Donohue commented: “Approximately 90% of DFW passengers are carrying smartphones and are increasingly engaging with the airport through mobile devices requesting immediate information. The new DFW Airport Mobile App delivers answers right to them with a sleek interactive user interface. It allows us to provide customers any information they want in real- time, tailored to each person’s particular journey through our airport. This is another way we are leveraging technology to create a passenger experience that is warm, welcoming and efficient.”
M2mobi CEO Michiel Munneke added: “We congratulate DFW with the release of their mobile app. This is a first step in our partnership towards delivering a seamless and delightful passenger experience. It has been great to work together with such an ambitious organisation as DFW and we look forward to continuously improve the airport journey by listening to the passengers needs and connecting more services. ”
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Parking made easy: a floorplan features an overview of DFW’s parking products, offering live update on rates and availability | |
