INDIA. Delhi Duty Free and members of its senior management team captured several awards at the 16th Asia Africa GCC Retail & Shopping Centre Congress & Awards 2020. The event took place from 13-14 February at the Taj Lands End Hotel, Mumbai.

The event is described as a platform “to promote world-class retail practices”, with this year’s theme ‘Sustainable retail strategy for a better future’. It was held in association with ET (The Economic Times).

As Guest of Honour, Delhi Duty Free CEO Philip Eckles presented the awards for Top Retail Minds to winners at the Asia Africa GCC Retail & Shopping Centre Congress & Awards

At the ET Rise Retail Excellence Awards, Delhi Duty Free Deputy CEO Ashish Chopra won the Retail Leadership Award. Delhi Duty Free was recognised with a Best Practices in CSR award, which was collected by Head Legal & Company Secretary Praveen Gupta. Delhi Duty Free CEO Philip Eckles was invited as a Guest of Honour at the event and presented the awards for Top Retail Minds.

Golden moment: Delhi Duty Free Deputy CEO Ashish Chopra won the prestigious Retail Leadership Award

The event was held alongside the World HRD Congress (15-17 February) at the same location. At the ET Rise Global HR Excellence Awards 2020 on 15 February, Delhi Duty Free Head of HR Siddhartha Jain won the prestigious HR Leadership Award for 2020. At the same awards Delhi Duty Free won the award for Best Talent Management Practices.

Siddhartha Jain (right) with the HR Leadership Award at the World HRD Congress; below, Parveen Gupta with the Best Practice in CSR Award

Philip Eckles said: “I congratulate everyone at Delhi Duty Free for being recognised for our CSR programmes and talent management practices. Given the complexity of issues today, it is critical for corporates across India to look at CSR through a strategic lens. We work along with our partner NGO agencies GMR Varalakshmi Foundation and The Lotus Flower Trust on priority areas of education, women’s empowerment and livelihood. The award is testimony to our efforts in making a difference in society through meaningful and measurable programmes.

He added: “We understand very clearly how our talent management programme helps our employees feel engaged, appropriately skilled and motivated, allowing them to work in the direction of the company’s business goals as well as their career aspirations. This in turn helps increase customer satisfaction and business performance.

“The award recognises our continued effort in attracting the best talent and engaging them for best business results and career development. I join the entire team of Delhi Duty Free in congratulating Ashish Chopra and Siddhartha Jain for very well-deserved leadership awards.”