Chinese traditional medicine house Eu Yan Sang targets travel retail expansion

Traditional Chinese medicine retailer Eu Yan Sang is making “healthy travelling” a key strategic category for its three-year plan from 2019, as it seeks to build its travel retail distribution network. Last year the company appointed the highly regarded Tonya Tan as General Manager Corporate Business Development with a remit to drive travel retail.

Wellbeing consciousness: Eu Yan Sang products are making a strong impact with inflight retailers such as Krisshop and Skyshop, and in selected airport stores. Now the company is pushing hard to grow both platforms.

The Singapore-based business, which has over 250 stores in Asia and Australia, will first concentrate on travel retail opportunities in its core markets of Singapore, Hong Kong and Malaysia, where it enjoys market dominance.

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Following the Path of the Righteous Crane
The company was founded by Eu Kong in 1879 as a medicine shop for his opium-addicted tin mine coolies. In the intervening years, much like most family enterprises, it has seen triumph and tribulation.
Click to read Martin Moodie’s Blog from May 2017 on the fascinating story of Eu Yan Sang.

Eu Yan Sang has already established three retail stores in Singapore Changi Airport and two at Hong Kong International Airport. In addition, the company’s products are listed inflight with Singapore Airlines’ Krisshop, Hong Kong Airlines’ SkyShop and Jetstar Airlines’ JetShop.

Next month Eu Yan Sang will open its first gondola at Langkawi Duty Free,Malaysia.

Ms Tan reports that certain flagship products, such as Raw Bird’s Nest and Raw Tibetan Cordyceps have sold particularly well on Krisshop

She said: “We attribute this to very high brand awareness and brand equity in the health and wellness space that strongly captivates Chinese travellers in the region – not just ethnic Chinese.’’

Eu Yan Sang plans to expand the travel retail portfolio beyond the current energy/immunity health supplements, to include bottled and raw form Bird’s Nest in the next quarter. There will also be a focus on Chinese New Year festive gifting.

Ms Tan added: “In the long run, there will be a thematic concept on Singapore heritage weaved into our product packaging, merchandising and more. We plan to link up with government agencies to enhance this pillar of heritage.’’

For travel retail enquiries contact tonya.tan@euyansang.com

Wellbeing takes flight as Eu Yan Sang expands in the airline and airport sectors.
Flagship products, such as Raw Bird’s Nest and Raw Tibetan Cordyceps, are selling strongly in travel retail amid growing brand awareness and brand equity in the health and wellness space, especially among Chinese travellers.
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