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Better service: Newcastle International’s web booking page |
UK. Newcastle International Airport has implemented a new parking booking system supplied by UK specialist Chauntry following its decision to bring car park management in-house.
Newcastle Airport is using a range of Chauntry’s Parkspace reservation and car park management tools, including a new web pre-booking service delivered through the airport’s website (www.newcastleinternational.co.uk)
The airport’s customers have been able to book online for some time, through services operated by parking management partners.
Following the switch to Parkspace, Newcastle’s customers can now manage their bookings online whenever they want, giving them better service and reducing customer service costs.
Commenting on the new system, Newcastle International Airport Car Parking Business Manager George Nesbitt said: “We are delighted with the Chauntry system. The implementation was managed professionally in a timely manner and with minimal fuss. The system provides us with a more user-friendly and operationally efficient system, with immense flexibility and functionality enabling us to offer an improved service to our customers. With Parkspace, we’re in control of everything – 24 hours a day, seven days a week.”
Chauntry Managing Director Theresa Hughes said: “I’m delighted with the success of Newcastle’s pre-booking project. We could see that they had a real desire to do more with their parking operation, and that Parkspace was the only solution that gave them the tools they needed.”
About Chauntry
Chauntry is one of Europe’s leading suppliers of car park and airport pre-booking systems. The company works with the biggest names in travel and transport, and develops software that lets people book parking, hotel rooms, foreign exchange, airport transfers, airport lounges, car hire or travel insurance – on the web or over the phone. Chauntry has a global customer base. Based in Maidenhead, UK, Chauntry was founded in 1991 by Ray and Theresa Vaughan.
MORE STORIES ON CHAUNTRY
Prestwick switches to new online parking service – 02/04/08
Leeds Bradford International relaunches car park booking system – 20/03/07
Copenhagen Airport launches online parking system – 17/01/07
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