Airport Consumer Experience
Mast-Jägermeister elevates Teremana storytelling with high-impact global airport campaign
The ‘Crafted with Mana’ campaign will debut at Munich, Frankfurt, Sydney, Barcelona, Ibiza, London Heathrow, Cancún and Singapore airports, delivering more than 2 million brand impressions and reaching over 10,000 consumers through sampling activations.
This Week on Social Media: Airports and retailers go green to mark World Environment Day
Going green is the theme of the week, as airports and travel retailers mark World Environment Day (5 June). We share some standout social media posts highlighting sustainability efforts, responsible travel messages and environmental initiatives.
On location: Red-letter day for Kansai Airport as final phase of Terminal 1 renovation is completed and new commercial zone opened
There was plenty of excitement at Kansai International Airport today as the completion of Terminal 1’s grandly ambitious, multi-phase renovation was celebrated in style. A new commercial zone boasts an eclectic, exciting array of 24 stores and food & beverage outlets.
Airports as Artports: BIAL shines spotlight on cultural space at Bengaluru hub for World Museum Day
Launched in June 2025, the experience features rare artworks, curated exhibitions and interactive digital installations, located in the domestic and international departure zones.
Henkell Freixenet and Gebr. Heinemann bring Mionetto and Schloss Johannisberg to Frankfurt
Running until 3 September at the new Beacon Area in Terminal 3, the campaign invites travellers to explore the brands in a high-profile setting centred around a shared tasting bar, complemented by a dedicated gondola.
Portal Lounge opens at Minneapolis-St. Paul Airport as gaming-led concept targets next-generation travellers
The concept has been developed by the founders of American airport gaming lounge operator Gameway, and marks an evolution of the company’s existing airport entertainment offer into a broader hospitality-led format.
Airport Hospitality World: Alaska Airlines plans flagship lounge at Seattle-Tacoma; Air India reveals signature facility at San Francisco
We bring you the latest lounge and hospitality services openings from around the world in our popular Airport Hospitality World title.
Hong Kong International Airport celebrates milestone Terminal 2 opening in style
The Moodie Davitt Report was on location to tour a sleek facility notable for spectacular architecture, state-of-the-art operational efficiency, advanced technology, digital splendour and an eclectic retail and food & beverage offer.
Minneapolis-St. Paul International Airport to offer 47 concession opportunities in mega RFP
The Metropolitan Airports Commission will release its 2026 concessions RFP on 26 May to develop 47 new venues at Minneapolis-St. Paul International Airport.
Sentipede powers Adani Airports’ travel retail decision-making with AI-driven platform
Developed for AAHL settings, where passenger intent is high but dwell time is short, Sentipede’s solutions support faster, more informed decision-making across brands, airport operators and duty-free retailers.
Guest article: Why travel retail cannot be late adopters of Agentic commerce, shopping’s biggest revolution since the internet.
Guest writer Fred Spratt discuss why agentic commerce is the biggest revolution in retail since the internet, and says travel retail cannot afford to be late to joining the party.
WHSmith advances travel retail innovation with AI assistant roll-out at Melbourne Airport
Now available at InMotion stores in Melbourne Airport Terminal 1 Pier B Airside and Terminal 3 Mezzanine, the solution enables travellers to access AI-driven shopping support directly from their smartphones via QR code.
