Airport Consumer Experience
Decision makers gather for key Chinese airport commercial and duty-free summit in Urumqi
The summit, co-organised by Xinjiang Airport Group and China Duty Free Group, brings together airports, duty-free retailers and other commercial service providers; The Moodie Davitt Report is attending as media partner.
Reimagined Primeclass concept revealed at Ankara Esenboğa Airport
“Our new Primeclass concept reimagines lounges as lifestyle spaces where travellers can experience design, local culture and personalised service,” highlights TAV Airports Holding Chief Commercial Officer and TAV OS CEO Aude Ferrand.
‘Playground on the Runway’ takes shape as Airport Authority Hong Kong issues latest T2 F&B tender
The tender is one of a flurry of forthcoming commercial opportunities as the Hong Kong gateway’s second terminal extends its passenger services.
Sydney Airport drives passenger engagement with Zeekr electric vehicle showcase
The six-month Terminal 3 display builds on Zeekr’s earlier vehicle showcase at the airport, introducing an expanded experience centre where passengers can explore its latest models and technology.
‘Only the Pleasure’ – International Beverage and Avolta bring the Balblair experience to Heathrow
The immersive campaign introduces Balblair’s new brand concept in London Heathrow Terminal 3, with further activations planned at Gatwick and Manchester airports.
Extime Duty Free and La Maison du Whisky thrust spirits creativity into the spotlight at Paris Charles de Gaulle Airport
The French spirits specialist celebrates its 70th anniversary with a curated showcase at Paris CDG Terminal 1 spanning rare expressions, Japanese whiskies and original creations, alongside festive-season releases, in partnership with Extime Duty Free Paris.
Guest article: Beyond the coffee shop – Rethinking the airport coffee journey
Costa Coffee International Managing Director Sam O’Brien explores the evolving role of coffee within the passenger journey and the company’s response to shifting traveller expectations across the ever-changing global airport environment.
Images of the Day: Taylor’s Late Bottled Vintage Port sets the scene for early Christmas in Manchester
Today’s images are courtesy of The Fladgate Partnership Chief Commercial Officer João Vasconcelos and Avolta, showcasing Taylor’s Late Bottled Vintage Port 1-litre in Manchester Airport Terminal 3.
Belfast City Airport brings Northern Ireland’s distillers into focus with ‘That’s the Spirit’ campaign
The campaign, in partnership with World Duty Free, returns from 15 October-1 November, showcasing Northern Ireland’s distilling heritage through tastings, brand encounters and retail promotions.
TREX Awards 2027: The hunt begins for travel retail-exclusive excellence as entries open
Now in its third edition, the only global cross-category awards programme dedicated to travel retail-exclusive (TREX) products and initiatives builds on the resounding success of its first two editions, spotlighting differentiation, excellence and unique, channel-specific value for travellers.
This week on social media: Autumn-themed campaigns bring seasonal colour to travel retail
A change of season brings a fresh palette of colours, flavours and experiences to travel retail. As airports and retailers embrace autumn, we gather some of the most engaging social media campaigns and posts celebrating the season across the industry.
CDFG Hainan stores post +21% traffic growth during National Day holiday as duty-free sales climb
A +21% surge in footfall at China Duty Free Group’s Hainan stores during ‘Super Golden Week’ was reflected in the province’s wider offshore duty-free market, with sales reaching US$127.57 million during the National Day holiday (1-7 October) alone.
