Airport Consumer Experience
Yilin Watch: Super Golden Week is coming. What makes Chinese travellers stop?
High Chinese traffic no longer guarantees high spend, argues our acclaimed Chinese columnist Yilin Wang, who says relevant content and human connections can help turn passenger traffic into trust and purchases.
Images of the Day: CNSC delivers culture-led retail arena at Fuzhou Changle Airport
Fuzhou-inspired design and locally-rooted merchandise sit at the heart of a duo of new-look stores, as our latest image choice shows.
Winning younger consumers: My Jewellery builds its next growth chapter on newness and discovery
My Jewellery Head of Business Development Thom Timmer speaks to The Moodie Davitt Report Associate Editor Camille Bersola about the brand’s values, travel retail ambitions and growing appeal among younger consumers.
Images of the Day: Changi Airport’s retail scene gets a dynamic boost with limited-time pop-ups
Today’s images shared by Changi Airport spotlight a fresh retail mix, with new brands and limited-edition pop-ups giving travellers more to explore across terminals 2 and 3 this September and October.
Airport Hospitality World: Iberia reveals Emerald Lounge Sorolla at Madrid; Swiss to open two Zurich facilities
We bring you the latest lounge and hospitality services openings from around the world in our popular Airport Hospitality World title.
Hamad International Airport adds a wellness pause to the passenger journey with Travel Recovery Studio
A 20-minute wellness break at Orchard Concourse C offers passengers a new way to recharge through guided sessions, combining breathing, stretching and gentle movement.
Visa and Duty Free Americas extend three-year partnership with expanded regional benefits
The agreement covers DFA operations at Tocumen Airport in Panama and Punta Cana Airport in the Dominican Republic, as well in a border store for the first time.
The Martin Moodie Interview: How CHG is turning weary travellers into refreshed explorers
Forced to rationalise during the dark days of COVID, Malaysian company CHG not only survived but later thrived and today is plotting an ambitious expansion to become a major force in airport hospitality globally. The Moodie Davitt Report Founder & Chairman Martin Moodie caught up with CHG Co-Founder Ryan Loo in Hong Kong recently to find out more.
Interview: Heaven Hill’s Kate Latts explores heritage and the growing global appeal of American whiskey
Heaven Hill Co-President Kate Latts speaks to The Moodie Davitt Report Associate Editor Camille Bersola about the company’s storied heritage, its evolving travel retail ambitions and the opportunities ahead for its brands in the channel.
Interview: TAV Operation Services on how ‘super app’ Treva can enhance the airport experience
TAV Operation Services Chief Marketing and Digital Officer Aylin Alpay explains the thinking behind the Treva platform’s creation and how it can become not just a marketplace but a tool to manage the full airport journey.
CapsuleTransit adds technology-led Sleep Lounge to Kuala Lumpur Airport hospitality offering
The 111.5sq m facility in the T1 Departures Hall offers 38 pods alongside private bathrooms, locker storage and a coffee station. An integrated sleep-analysis system monitors selected sleep indicators during rest, including heart rate, movement and snoring.
Beluga Vodka puts premium positioning in focus with Heinemann activation at Hamburg Airport
Running through 31 August, the activation uses an Art Deco-inspired space, guided tastings and an exclusive passport cover to drive brand engagement.
