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INTERNATIONAL. Welcome to the latest issue of The Moodie e-Zine, in which we speak to ACI Europe Director General Olivier Jankovec in the wake of this week’s terrorist attacks in Brussels.
“Our message is that we should not overreact; let’s not adopt measures that are perhaps inefficient from an aviation security point of view and that are disruptive operationally,” he says.
As well as the challenge of aviation security, Jankovec discusses how airports can further develop their commercial revenues. “We need to reinvent ourselves, develop exclusives and create points of difference. For airport retail, it’s about not only selling but showcasing, too.”
Also in this issue we analyse DFS’s partnership with government-owned body Jeju Tourism Organization in the idyllic island province of Jeju – a pairing that could shake up the traditional way of doing business in Korean duty free.
We cast the spotlight on Lagardère Travel Retail as consolidation, globalisation and consumer sophistication loom large as influences on its next wave of growth. And in our latest Best in Class column, sponsored by Luxottica, we visit a colourful and community-focused art shop in Tokyo which shows how stores can function as retail, exhibition and cultural spaces.
ARI’s “game changing” offer of personalised, 3D-printed candy in Dublin Airport highlights our regular look at the industry’s best new launches, campaigns, activations and openings.
And we hear from Beirut Duty Free’s Nelcy Abdallah about her service ethos in our latest Front Line column.
Please enjoy this edition of The Moodie e-Zine with our compliments.
