INTERNATIONAL. Welcome to The Moodie Davitt eZine – Travel Retail’s Lookbook. We are on location at France’s second-busiest airport, Paris Orly, which is in a transformative phase of development.
Nowhere is this better exemplified than by the exciting retail offer at a new terminal building – Orly 3 – where Paris is brought to the airport through French brands, architecture, art and design.
Guy Bodescot, Chief Executive Officer at Société de Distribution Aéroportuaire, the retail joint venture between Aéroports de Paris and Lagardère Travel Retail, says the Orly 3 development is just the first part of a retail metamorphosis at Orly.
“Orly 3 was not just a question of new physical stores,” he says. “It was about transforming the retail business with a focus on the digital experience between the customer and our staff members – in other words a bottom-up transformation.”
Elsewhere in this issue, we look ahead to the formal launch of The DFWC Academy, a joint initiative of the Duty Free World Council and the Institute of International Retail, at TFWA Asia Pacific in Singapore next week. The aim is to develop a set of professional global qualifications for staff working in the duty free & travel retail industry.
In our Sense of Place column, we assess BERetail’s new beDUTYfree travel retail concept at Dresden Airport, which evokes the city and region in its design and the Saxony-themed offer.
Mondelēz International is in the spotlight in Duty Calls. The confectionery company has pledged to source 100% of the cocoa needed for its chocolate brands through its Cocoa Life sustainability programme by 2025.
Please enjoy this edition of The Moodie Davitt eZine with our compliments.