INTERNATIONAL. Welcome to The Moodie Davitt eZine – Travel Retail’s Lookbook. In this issue we present two fascinating senior executive interviews as well as our regular range of columns.
Hamad International’s Chief Operating Officer Engr. Badr Mohammed Al Meer is the first interviewee. In the run-up to the 2022 FIFA World Cup, the airport is gearing up for an ambitious third-stage development. Engr. Al Meer reveals all about the project and the consumer-focused philosophy that underpins it.
“We need to be pioneers in what we are doing,” he says. “We need to bring new ideas, new concepts, for other people to follow us. We don’t want to be followers.”
The second interview is with Bacardi CEO Mahesh Madhavan, who is bringing a long-term, innovation-focused and stability-based energy to the spirits giant. Both on page and in an outstanding podcast, the 20-year veteran of the company discusses a range of subjects including the integration of Patrón Spirits International, the critical roles of innovation and travel retail, and his own fascinating leadership philosophy.
Elsewhere in this issue, we explore China Duty Free Group’s revamped duty free store at Hangzhou Xiaoshan International Airport in Sense of Place, and review Chicago O’Hare International’s diverse art collection in Airports as Artports.
Ever Rich is in the spotlight in Duty Calls, while we head to Cancún International for the latest edition of our long-running column The Front Line, which celebrates excellence in customer service.
Please enjoy this edition of The Moodie Davitt eZine with our compliments.