INTERNATIONAL. Welcome to The Moodie Davitt eZine, Travel Retail’s LookBook. In this edition we report on the key highlights from an illuminating annual Gebr. Heinemann press conference on 28 April, at which management outlined a positive vision for the future of travel retail.
CEO Max Heinemann and his senior colleagues discussed recent and current trading performance; partnership; encouraging newness in the assortment; growth channels and regions – and crucially, how Heinemann can become “the most human-centric company in travel retail”.
Sustainability – itself a central focus for Gebr. Heinemann – is another theme of this edition. In these pages we feature recent eye-catching and groundbreaking initiatives from players across the travel retail eco-system.
We also examine the future of airport concessions, particularly in North America, with our review of a compelling conference session (co-organised by The Moodie Davitt Report and the Airport Restaurant & Retail Association) at the recent Summit of the Americas.
Plus you’ll find the latest instalment of The Customer Experience Column, brought to you in association with marketing, brand activation and customer experience specialist CircleSquare.
