QikServe to create “hospitality management platform of the future” after acquiring Preoday

QikServe Founder & President Daniel Rodgers: “We aim to be the digital self-service provider at the centre of the hospitality ecosystem”

UK/INTERNATIONAL. QikServe has acquired Preoday, bringing together two digital self-service platforms. The aim is to build the “hospitality management platform of the future”, the companies said.

Edinburgh-founded company QikServe is behind the enterprise content management and third-party integration platform for guest self-service in hospitality. HMSHost and Shake Shack are among its clients. Preoday is a branded mobile application and online ordering technology provider.

The merging of the two companies brings together loyalty, delivery, payment and EPoS [electronic point of sale] integrations.

QikServe Founder & President Daniel Rodgers said the new platform would “empower operators and allow customers to order and pay at their convenience, whether in-restaurant, on the move or at home”.

He commented: “We recognised that our businesses are stronger together, with huge synergy between products and solutions. Our winning formula is testament to the two fantastic teams who have delivered value and success for our clients. Speaking with our international base of customers, we know a consolidation of technology suppliers is a must for the future.

“Our merger will allow us to accelerate and extend our services across hospitality to serve more sectors in more countries, whilst providing operators with much-needed simplification. Ultimately, we aim to be the digital self-service provider at the centre of the hospitality ecosystem.”

Preoday CEO Nick Hucker noted that his company had been working with “leading global venues, contract caterers, restaurants and industry partners” since its founding in 2012.

Kebaya Asian Brasserie at Amsterdam Airport Schiphol is among the HMSHost concessions to utilise the QikServe mobile ordering and payment system

Hucker said: “We now operate in 15 countries around the world, delivering millions in revenue across 600 locations. This is led by a strong and highly skilled leadership team to deliver on our mission to help hospitality operators drive revenue, transform the customer experience, improve efficiencies and save costs.

“The business has achieved this through a branded digital ordering platform, which empowers operators and partners to own the customer journey through their own valuable data and insights for greater personalisation. We are therefore delighted to enter this new chapter with QikServe, which will see our combined services continue to deliver on this promise, whilst offering customers the ultimate in speed and convenience in this experience driven age.”

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