SCANDINAVIA. Digital vouchering specialist iCoupon has struck a deal with Scandinavian Airlines (SAS) to enhance the latter’s automated vouchering systems.
iCoupon will implement its automated vouchering technology into the airline’s existing operations, which gives passengers a simple voucher solution if their flight has been delayed.
Scandinavian Airlines has main hubs in Copenhagen, Oslo and Stockholm and flies to over 100 countries in Europe, North America and Asia Pacific.
iCoupon currently works with over 120 airlines, 180 airports and over 2,000 retail units, giving travel stakeholders the capacity to remotely issue digital vouchers directly to passenger boarding passes.
iCoupon eliminates the need for physical vouchers in airport environments. Its digital vouchers can be used for boarding passes, promotions, loyalty & rewards or for employee meals. To date, the UK-based company has issued over 800 million vouchers globally.
Some of its clients include Lufthansa, Menzies Aviation, Qatar Airways, Ryanair, Delta, British Airways, Swissport, SSP Group and Lagardère Travel Retail.
iCoupon – Introduction – With Subtitles from Cleo Oldham on Vimeo.
“SAS is a first-class name to add to our growing list of partners and we’re very proud to be selected by them,” commented iCoupon CEO Richard Bye. “This venture adds further credence to our claim that we have the most seamless, efficient, and convenient digital vouchering solution to distribute value to 100% of your passengers at the click of a button.
“The use of digital tools within the travel sector is quickly becoming something that is not just desirable, but essential. Passenger needs have changed drastically in recent years, and it is vital that they are offered immediate compensation if flights are delayed or cancelled. The lack of time spent on the process also boosts customer satisfaction. We all know how frustrating these procedures can be, which is why it is so important to offer a simple solution.
“To have secured a deal with an airline such as SAS is a testament to our claim that the solution, we are offering is exactly what the modern-day traveller wants.”
