UAE. Dubai Airports has introduced a taxi service inside DXB (Dubai International), with the aim of making it easier for passengers to navigate through the airport’s linear concourses.
Travellers can hail one of 15 eight-seater buggies when seen or taken at pick-up points around the arrivals and departures level of Concourse B.
The service – known as taxiDXB – is free of charge, with priority given to the elderly and families with young children.
Dubai Airports said that the service will be extended to DXB’s other concourses in the coming months.
taxiDXB is operated by the airport’s specially trained customer service team. They are equipped with up-to-date flight movement information to ensure passengers can get to their gates in good time.
Dubai Airports SVP Operations Frank McCrorie said: “The introduction of taxiDXB is in direct response to the needs of our customers. The design of DXB’s concourses is very linear, which some customers told us they found hard to manage when they have to reach a gate at the opposite end but lends itself perfectly to a closed-loop buggy service.”
He added: “We have operated similar services in the past, but this is entirely free for our customers and has proved very popular in the test phase.”
