DENMARK. Copenhagen Airport is adding two new lounges as it caters to rising demand from leisure travellers.
In the past, lounges have mainly serviced business class and general business travellers. Nowadays one in three users are leisure travellers, according to the airport.
Every day, over 5,000 passengers use one of Copenhagen Airport’s lounges. Around half of all lounge users have access through flight tickets or loyalty programmes.
The new Atelier Relaxium lounge will open in Pier A on Monday 20 November and a ‘primeclass’ Lounge will open in December. With the new openings, travellers at Copenhagen Airport will have eight lounges to choose from. Both new lounges will offer walk-in access for passengers who do not have automatic access through their airline ticket.
“Times have changed,” said Copenhagen Airport Chief Commercial Officer Peter Krogsgaard. “Lounges are no longer just for business class and general business travellers. Now, anyone can pay to access most of the lounges. This means that one in three lounge users are now a leisure traveller, so we needed more space and more options.”
Time to Relaxium
Aviator, which will operate the Atelier Relaxium lounge aims to create more space for leisure travellers.
“There are still a lot of passengers who think that lounges are only for those who are travelling business class or are part of a loyalty programme through their airline or credit card,” said Aviator Denmark Managing Director Lars Wrist-Elkjær. “We want to challenge that by providing a lounge where walk-in access is affordable and where everyone feels welcome.
“The lounge also has a number of different areas serving passengers travelling together who want to chat and relax before their flight as well as passengers who need peace and privacy,” he added.
The new lounge will launch the concept of the ‘Relaxium’, where passengers can sit in an area with a particular colour that matches their mood. The aim of the Relaxium is to remedy the stress many travellers experience at the start of their journey. The entire interior is designed by the Danish design brand Normann Copenhagen.
The new Atelier Relaxium will open in Terminal 2, Pier A, on the first and second floors with space for 150 guests at a time. Walk-in access will cost DKK189 (€25.40)
In December, TAV Operations Services will open its 57th primeclass Lounge at Copenhagen Airport Pier D airside. The primeclass Lounge will be one of two lounges for passengers flying long-haul and will be located on the second floor with a panoramic view over T3.
“TAV Operation Services, which established its business development mentality on a global perspective, is glad to include a new lounge to its existing operations. It is the second in the region after Riga Airport and in one of the most dynamic airports in Scandinavia,” stated TAV Operation Services General Manager Ali Bora Işbulan.
“We host more than 4 million passengers per annum at the lounges we operate and provide meet and assist services to over 100,000 passengers. Following the Turkish Airlines Star Alliance lounges that we opened in Nairobi and Washington DC Dulles airports in 2016, we will put into operation lounges at Frankfurt, Muscat, Copenhagen and Zürich airports with our primeclass brand in 2017,” he added.
The lounge will feature a round bar and a menu of international cuisine with a Danish touch. The lounge will have space for 61 guests at a time and walk-in access will cost DKK229 (€30.77)
The two new lounges will give travellers at Copenhagen Airport a total of eight lounges to choose from: The Aviator Lounges, the Aspire Lounge and the Atelier Lounge in T2, the SAS Lounge in T3, and the Adventure Lounge and the primeclass Lounge after the passport control in T3. In addition, there is a Regus Business Lounge located in T3 landside.
Passengers whose airline tickets do not provide automatic lounge access can enjoy walk-in access for DKK150 (€20.16) to DKK250 (€33.60)
All lounges serve snacks, hot and cold drinks, beer, wine and water. Some lounges, such as SAS Gold, the Adventure Lounge and Regus Business Lounge also offer shower facilities.