VIETNAM. IPP Travel Retail unveiled its newly renovated store – branded TR Galleria by IPP Travel Retail – at Tan Son Nhat International Airport’s domestic Terminal 1 on Friday. This is the company’s second recent refurbishment at the country’s busiest gateway. A third new-look store will follow in coming weeks said IPP Travel Retail CEO Phillip Nguyen.
Further major upgrades are set for Hanoi and Da Nang with IPP brand partners, he added.
“After 28 months as the team leader of IPP Travel Retail (a member of IPP Group), l am proud to say that we are changing the landscape in travel retail in Vietnam,” Nguyen commented.
“I am thankful to the team and partners for the hard work they have given to bring the best experience to passengers in Tan Son Nhat International Airport.”
Nguyen told The Moodie Davitt Report, “We simplified how we presented the categories to the domestic passenger. We are applying learnings from the duty free industry and localising it to the Vietnamese market. Our strategy moving forward is to simplify.
“Our commitment to ACV [Airports Corporation of Vietnam] and airport operators is to bring in newness to the domestic portfolio. The Vietnamese deserve the best and our aim is to provide the best.”
Note: Look out later this month for a major profile of IPP Travel Retail and an extraordinary interview with Phillip Nguyen’s father, IPP Group Founder & Chairman Johnathan Hanh Nguyen, a legendary figure in Vietnam’s aviation, tourism, luxury and travel retail circles. The feature kicks off an ongoing series dedicated to the country’s burgeoning travel and tourism ecosystem. Phillip Nguyen will be speaking at The Trinity Forum in Singapore (1-2 November).
Besides his leadership of one of Vietnam’s most powerful companies, Johnathan Nguyen is also Chairman of Southern Airports Services Joint Stock Company (SASCO) and Chairman of Cam Ranh International Airport Company. He is equally renowned for his philanthropy and wider CSR contributions to Vietnamese society.
When he returned to the Vietnam embassy in Manila the senior official hugged him and said, “Hahn, you are a hero of our country.” Both men cried with the emotion and the sheer significance of the moment.
Click to read more from Martin Moodie’s encounter with IPP Group Founder & Chairman Johnathan Hanh Nguyen recently on The Moodie Blog and find out why the photo behind them is so historically important. Look out for the full interview in coming days.
Note: This story was sent by e-alert to our entire opt-in readership. To join that complimentary subscription list and receive all the industry’s biggest breaking stories, many of them exclusive to The Moodie Davitt Report, direct to your inbox please email Kristyn@MoodieDavittReport.com headed E-ALERT REQUEST