GERMANY. Casualfood has reported an 11% year-on-year increase in net sales in 2018, totalling €57.3 million (US$65 million).
The travel food specialist launched two new concepts in 2018: Brezel Lovers at Frankfurt Airport and Beans & Barley at Berlin-Schönefeld Airport. “Both concepts have been extremely well received by customers and are proving immensely popular,” Casualfood reported.
Several other concepts were relaunched while the company’s Quicker’s stores will undergo a makeover this year. Casualfood is also building nine additional ServiceStore DB shops in conjunction with railway company Deutsche Bahn.
The fourth Italo-American deli Goodman & Filipo and a Hermann’s restaurant, serving a range of sausage dishes, were also opened at Frankfurt Airport last year.
Casualfood said it received a number of awards in 2018. The company was awarded the Hamburg Food Service Prize by dfv Mediengruppe, while the Quicker’s concept at Hamburg-Altona station was named ‘Shop of the Year 2018’ in the stations/airports category by Convenience Shop magazine.
In November, casualfood was named as the best travel catering company in Focus-Money and Deutschland Test’s study ‘Germany’s Best’, while three casualfood stores were listed among the five best concepts in a mystery shopping campaign at Frankfurt Airport (the concepts were not ranked against one another). At Düsseldorf Airport, Quicker’s was awarded first place in the mystery shopping initiative 2018. Both campaigns were conducted by external service providers on behalf of the airports.
Casualfood also said it had put extensive employee development and retention programmes in place. Some 38 per cent of staff have been with the company for over two years, while 152 workers have remained there for longer than five years. The company has increased its workforce by approximately 40-50% each year.
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The company also organises the annual Airport Food & Beverage (FAB) Conference & Awards. Last year’s FAB took place on 20-21 June in Helsinki. FAB 2019 will be held at Dallas Fort Worth International Airport on 26-27 June.