AMERICAS. Aer Rianta International North America (ARINA) won two accolades including Americas Travel Retailer of the Year at the DFNI-Frontier Americas Awards, held during a virtual ceremony on 31 March.
ARINA won Airport Travel Retailer of the Year for the second time alongside the Americas Travel Retailer of the Year title. The latter category was judged across a range of factors including profitability, assortment, retail environment and customer service.
A judging panel noted: “Partnerships with vendors and airports allow ARINA to provide marketing activations and retail experiences which suit travellers in any location. Judges spoke of their excellent job-creating customer experiences, identifying their core customer and driving merchandising solutions specific to their needs”.
ARINA General Manager Jackie McDonagh said: “We are delighted and honored to have these accolades. We would like to thank our team, our airport partners and our vendors. Despite these challenging times, it was excellent to receive these awards. The team received a major boost and this will remind us to continue to always aim to be the best we can be”.
As reported, a joint venture between 3Sixty Duty Free and The Estée Lauder Companies won the category of ‘Best New Shop Opening’ in the awards.
