USA. American Airlines has published a Request for Proposals (RFP) to develop, manage and lease the wide-ranging concessions programme at New York John F. Kennedy (JFK) International Airport Terminal 8. The term for the new contract will run from April 2022 to 31 December 2036.
The successful bidder will be responsible for food & beverage, travel essentials, specialty retail, duty free and service outlets in the US flag carrier-operated international terminal, which has the capacity to serve about 13 million passengers a year.
The current concession programme at the terminal – which achieved gross sales of US$107.34 million in 2019 – consists of around 60,925sq ft of operational space, which has a related seating area of 6,870sq ft.
The existing concessions portfolio includes 21 F&B outlets, eight travel essentials stores, three duty free shops, 12 specialty retail outlets, four currency exchange bureaus and two service sites.
American Airlines said its vision is to develop a world-class concessions programme that generates “meaningful and memorable experiences unique to Terminal 8 – experiences that customers are excited to recount to friends, family and colleagues, that leave customers happy to have chosen American and partner airlines serving Terminal 8”.
The airport company added in its RFP document: “American cannot achieve this vision on our own. We hope this RFP will connect us with others who are as excited as we are about the possibilities this programme offers and are eager to work together to elevate the customer experience at JFK’s Terminal 8 to new heights.”
JFK Airport T8 currently consists of two concourses (Concourse B and Concourse C) with a total of 35 gates.
It currently serves six carriers: American Airlines, Cathay Pacific, Ethiopian, Finnair, Qatar Airways and Royal Jordanian. In addition, although its service is temporarily suspended due to the COVID-19 pandemic, Australian flag carrier Qantas also operates out of the terminal.
The concession space of the existing programme is operated by approximately 25 different concessionaire subtenants.
Proposals for the concessions RFP are due by the end of November this year. See the full RFP document here.
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