ACIAPAC Online session tomorrow features top retail executives from Hamad International, Hong Kong and Melbourne & Launceston airports

ASIA PACIFIC & MIDDLE EAST. Three of the airport world’s top retail executives will feature in what promises to be a compelling session of the ACIAPAC Online* sessions tomorrow, a popular weekly webinar run by Airports Council International (ACI) Asia-Pacific.

The session, which is free to attend (register here) is themedSpurring the revival of airport commercial revenues.

To be held at 2-3pm Hong Kong time (GMT+8), it features:

  • Andrew Gardiner, Chief Commercial Property at Australia Pacific Airports Corporation which runs Melbourne and Launceston airports, and Chief of Launceston Airport
  • Alby Tsang, General Manager Retail Portfolio at Airport Authority Hong Kong
  • Thabet Musleh, Vice President Operations at Qatar Duty Free

Questions and themes to be covered include:

  • How drastically has the pandemic hit the respective airports and their retail and other commercial activities; how they have responded; and how does the situation look today?
  • How have airports reacted in terms of key commercial partnerships and contracts?
  • Biggest learnings from the pandemic.
  • How can airports best ensure the success they require from commercial revenues in the future?
  • How has consumer behaviour changed during the pandemic and how will it evolve?
  • How has the pandemic accelerated online commerce and omnichannel activity?
  • What are the biggest positives in terms of retail, F&B and other consumer services going forward?
  • What does the future of airport retail and F&B look like?

*ACIAPAC Online comprises a total of eight sessions, held every Tuesday from 27 April through 22 June 2021 (except 25 May) at 2-3pm HKG (GMT+8).

Each hourly session focuses on a different topic and features rich insights from voices that matter in the airport sector and the ecosystem it serves. Topics cover the range of recovery activities and initiatives arising from the COVID-19 pandemic that has wreaked havoc on the aviation industry and the global economy.

Register here.

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