UAE. Abu Dhabi Airports has named Al Musbah Group as a new concessionaire responsible for a range of airport services including car parking, baggage wrapping and the Airport Service Centre.
All automated payment machines at Abu Dhabi International Airport car parks will be equipped to accept credit cards, and a new tariffs schedule is being put in place. Al Musbah’s subsidiary, Mawqif, will operate the parking services. Among other initiatives it will introduce a Car Spa offering a detailing and polishing service and an enhanced valet parking service.
Passengers using Terminal 2 and the City check-in Terminal at Abu Dhabi International can use the new Quickwrap baggage wrapping service. In addition, a new retail bag and luggage accessories shop called Xplora is now open in Terminal 1, with a further store to open shortly at the City Terminal.
Abu Dhabi Airports Acting Chief Commercial Officer Dan Cappell said: “Al Musbah has the expertise and commitment to excellence we look for in all of our partners. With unrivalled experience of operating at other airports in the region, I am confident their services will help our passengers to enjoy superior attention to detail and service. We are very excited about all the planned enhancements to the airport’s car facilities. They reflect our commitment to using the best services available to deliver an outstanding experience, as more and more passengers chose Abu Dhabi International Airport as their final destination or transit hub.”
Al Musbah Director of Business Development Andrew Perrier added: “Abu Dhabi International Airport is the gateway to UAE’s capital city and we are extremely pleased to be bringing our expertise and planned enhancements to strengthen the experience at this world-class airport. Customer service is our top priority and we are confident we will be raising the bar and exceeding passengers’ expectations with our new offerings.”
