The Trinity Forum, the world’s leading airport commercial revenues conference, will be held at the Trident Nariman Point Hotel in Mumbai on 12-14 September. Interest is building in the event following the publication of a powerful preliminary agenda (see below).
Hotel booking (with special rates for Trinity delegates) is open now for the Trident Nariman and The Oberoi, Mumbai, two of the city’s most prestigious hotels. They are connected by a walkway and both offer direct access to the conference facility.
Event registration, which features an ‘early bird’ discount until 30 June, is also open. Delegates can register for the event and book their hotel rooms via the dedicated Trinity Forum website here.
The Trinity Forum is hosted this year by GVK and Mumbai International Airport Limited (MIAL). The event is a tri-partite alliance between The Moodie Davitt Report, Airports Council International (ACI) and ACI Asia-Pacific.
Platinum Sponsors for the event are L’Oréal Travel Retail, Dufry, Diageo and Travel Food Services, with Mars a Gold Sponsor and JTI joining Dubai Duty Free as a Silver Sponsor.
Lunch on day one will be sponsored by Perricone MD and on day two by SSP. Luxottica-owned Sunglass Hut is lending its support with sponsorship of the day one coffee break, while Lacoste is sponsoring the delegate pads and Desigual the delegate bags.
Further sponsorship opportunities, including coffee breaks, are available – please contact Sarah Genest at Sarah@MoodieDavittReport.com
City and airport tours are also available as part of what promises to be a memorable social agenda. Delegates have the option of attending either the half day city tour or half day airport tour on the morning of 12 September. A packed lunch will be provided during the tours.
For the half day airport tour, delegates must send a scanned copy of their passport along with scanned passport size photograph at least five weeks prior to the event. Please sent this information to events@aci.aero
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The Trinity Forum 2016 Agenda*
Forum theme: ‘Adding value to the consumer journey in an omni-channel world’
Day 1 Monday 12 SEPTEMBER 2016
15:00 Registration commences
19.00 Opening Cocktail Evening
Day 2 TUESDAY 13 SEPTEMBER 2016
08:00: Registration and refreshments
09.00: Opening remarks
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
09:15: Angela Gittens, Director General, ACI World
09.30: Rajeev Jain, Chief Executive Officer, Mumbai International Airport Pvt Ltd
09:50: The power of possibility for airports
GV Sanjay Reddy, Vice Chairman GVK and Managing Director Mumbai International Airport Ltd
10.20: Film (1) – Best practice in airport commercial revenues
Produced by Marshall Arts
10.30: Coffee Break: Sponsored by Sunglass Hut
11.00: A global perspective – Three Outstanding Trinity Leaders
Julián Díaz, CEO, Dufry
Doug Bagley, Managing Director, Diageo Global Travel & Middle East
Paul Griffiths, CEO, Dubai Airports
12.30: The brand perspective
Re-inventing the bricks & mortar of the airport retail model to move from brand to experience, while evolving airport retail to an omni-channel structure
Hans–Kristian Hoejsgaard, Chief Executive Officer , President, Oettinger Davidoff
13:00: Lunch and networking: Sponsored by Perricone MD
14:15: Changing consumer aspirations – An external perspective on our industry
Speaker to be named.
14.45: Airports panel: Transforming the consumer journey
Kim Gray, Head of Retail Strategy, Heathrow Airport
Sanjay Khanna, Chief Commercial Officer, Mumbai International Airport
Teo Chew Hoon, Senior Vice President Airside Concessions, Singapore Changi Airport*
15.45: Coffee Break:
16.10 Trinity Panel (1): Travel retail’s role in an omni-channel world
Baptiste Beau, Strategic Business Development Director, L’Oréal Travel Retail Europe, Middle East, Africa and India
Ramesh Cidambi, Chief Operating Officer, Dubai Duty Free
Stephan Uhrenbacher, CEO, FLIO – Air Media Service
17:10 Day 1 concludes
19:15: Pre-Gala Dinner Cocktails
20:00: Gala Dinner: Courtesy of Mumbai International Airport Limited.
Day 3 WEDNESDAY 14 SEPTEMBER 2016
08:00: Networking and refreshments
8.45: Film (1) – Best practice in airport commercial revenues
09:00 ACI World session – Evaluating the critical correlation between passenger satisfaction and financial performance
Led by Antoine Rostworowski (Director, Customer Experience and Technology), with additional speakers to be named
10.15 The challenges and opportunities of social and digital media and e-commerce
Peter Zottl, Vice President Travel Retail, Swarovski
Kai Schmidhuber, Executive Vice President Multi-Channel, Fraport
Eugene Barry, Executive Vice President, Commercial & Communications, Dubai Airports
11.15: Coffee Break
11:45: How should today’s airports view the travelling consumer? Presentation and Q&A
Glyn Williams, General Manager, Retail, Sydney Airport
12:15: Trinity Panel (2): Telling it straight – how does the future look for our industry? A hard-hitting, prophetic final session involving a broad array of Trinity perspectives.
The airport perspective – Dan Cappell, Acting Chief Commercial Officer, Abu Dhabi Airports
The consumer perspective – Divia Thani, Editor, Conde Nast Traveller India
The brand perspective – Speaker to be named
The concessionaire perspective – Speaker to be named
13:25 Closing Lunch: Sponsored by SSP
*NOTE: Agenda is subject to change. Speakers marked with an asterisk are yet to confirm.
