INDIA. What questions would you ask three of the most powerful leaders of the industry Trinity – including the biggest travel retailer, the leading brand company, and the visionary of Indian airports?
Next week’s Trinity Forum in Mumbai, offers exactly that opportunity in a much-anticipated open debate featuring Julián Díaz, CEO of Dufry; Dayalan Nayager, Managing Director of Diageo Global Travel; and GV Sanjay Reddy, Vice Chairman of GVK and Managing Director of Mumbai International Airport Ltd.
None of the panellists will deliver set presentations. Each has agreed to take candid questions from moderator Martin Moodie and the audience (via a live-stream dedicated website) on the future of travel retail.
HAVE YOUR SAY
To submit a question to any of the Trinity speakers please visit Sli.do and enter the hashtag #trinityforum
All delegates will be pre-mailed this week with an invitation to join the debate but you can join in the action by e-mailing your question to Martin@MoodieDavittReport.com or visiting visit Sli.do and entering the hashtag #trinityforum
Tell us who you would like it posed to and whether you wish to be named or anonymous.
This year’s Trinity Forum is shaping as one of the most important in the 13-year history of the event, as the industry faces an unprecedented challenge from a surging cross-border e-commerce sector, notably in China.
The Forum theme, ‘Adding value to the consumer journey in an omni-channel world’, reflects that challenge – but also the opportunity that airports have to enhance the travel experience, through social and digital media and by marrying e-commerce opportunities to a traditional (but highly distinctive) bricks and mortar business.
In another addition to the programme, Stefan Dembinski, Organization and Commercial Re-engineering Project Leader for L’Oréal Group Global Travel Retail, will join a straight-talking session, the closing panel discussion themed ‘Telling it straight – how does the future look for our industry?
This hard-hitting, prophetic session involving a broad array of Trinity perspectives will also feature Flemingo Director Paul Topping; Kai Schmidhuber, Executive Vice President Multi-Channel, Fraport; and Michael Guenoun, Managing Director Travel Retail Asia, Cartier
The Trinity Forum, the world’s leading airport commercial revenues conference, will be held at the Trident Nariman Point Hotel in Mumbai on 12-14 September. It is a tri-partite alliance between The Moodie Davitt Report, Airports Council International (ACI) and ACI Asia-Pacific. The event is hosted this year by GVK and Mumbai International Airport Limited.
Hotel booking (with special rates for Trinity delegates) is open for the Trident Nariman and The Oberoi, Mumbai, two of the city’s most prestigious hotels. They are connected by a walkway and both offer direct access to the conference facility.
Online registration has now closed, though delegates can still book on-site. To book a hotel room click on the dedicated Trinity Forum website.
Platinum Partners for the event are L’Oréal Travel Retail, Dufry, Diageo and Travel Food Services, with Mars a Gold Partner and JTI joining Dubai Duty Free as a Silver Partner.
Lunch on day one will be partnered by Perricone MD and on day two by SSP.
Luxottica-owned Sunglass Hut is lending its support with partnership for the day one morning coffee break; and Lite Bite Foods the day one afternoon coffee break. Leading video production company Marshall Arts International, which has produced two special films for the event showcasing some of the year’s most exciting terminal and store developments, has lent its support to the coffee break on day two.
Lacoste is producing the delegate pads and Desigual the delegate bags.
Additional partners include Al Nassma, Choko La, Oettinger Davidoff, Skross and Valrhona.
Further partnership opportunities are available – please contact Sarah Genest at Sarah@MoodieDavittReport.com
SPECIAL ADD-ON PACKAGES FOR DELEGATES
All delegates of The Trinity Forum 2016 are offered special rates for stays at Jaipur, Udaipur and Agra as follows:
Oberoi Resorts Packages
Deluxe Rooms at Amarvilas, Rajvilas and Udaivilas – INR 23000/24000 + taxes single/double per night per room.
Inclusions:
- Daily breakfast
- Complimentary internet.
- Daily Cocktail hours from 6-7 PM.
- 20% savings on spa.
- INR 5000 dining credit per stay
Trident Packages
Deluxe Rooms at Trident Agra and Trident Jaipur – INR 4600/5100 + taxes single/double per night per room.
Deluxe Rooms at Trident Udaipur – INR 5900/6400+ taxes single/double per night per room.
Inclusions:
- Daily breakfast
- Complimentary internet.
- Daily Cocktail hours from 6-7 PM.
Should you wish to reserve please contact: Mr. Anuj Kaul, Deputy Sales Manager, The Oberoi Group
Email : anuj.kaul@oberoigroup.com
Rooms are offered subject to availability.
The Trinity Forum 2016 Agenda
Forum theme: ‘Adding value to the consumer journey in an omni-channel world’
Day 1 Monday 12 SEPTEMBER 2016
15:00 Registration commences
19.00 Opening Cocktail Evening
Day 2 TUESDAY 13 SEPTEMBER 2016
08:00: Registration and refreshments
09.00: Opening remarks
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
09:15: Angela Gittens, Director General, ACI World
09.30: GVK Reddy, Executive Chairman, Mumbai International Airport Ltd
09:45 Dr Guruprasad Mohapatra, Chairman, Airports Authority of India
10.00: Film (1) – Best practice in airport commercial revenues
Produced by Marshall Arts
10.10: Coffee Break: Partnered by Sunglass Hut
10:30: The power of possibility for airports
GV Sanjay Reddy, Vice Chairman GVK and Managing Director Mumbai International Airport Ltd
11.00: A global perspective from Trinity Leaders
Julián Díaz, CEO, Dufry
GV Sanjay Reddy, Vice Chairman GVK and Managing Director Mumbai International Airport Ltd
Dayalan Nayager, Managing Director, Diageo Global Travel
12.30: The brand perspective
Re-inventing the bricks & mortar of the airport retail model to move from brand to experience, while evolving airport retail to an omni-channel structure
Hans–Kristian Hoejsgaard, Chief Executive Officer , President, Oettinger Davidoff
13:00: Lunch and networking: Partnered by Perricone MD
14:15: Changing consumer aspirations – An external perspective on our industry
Ravi Shankar, IBM’s Global Leader, Travel & Transportation Centre of Competence – Travel & Transportation,
14.45: Airports panel: Transforming the consumer journey
Kim Gray, Head of Retail Strategy, Heathrow Airport
Sanjay Khanna, Chief Commercial Officer, Mumbai International Airport
Teo Chew Hoon, Senior Vice President Airside Concessions, Singapore Changi Airport
15.45: Coffee Break: Partnered by Lite Bite Foods
16.10 Trinity Panel (1): Travel retail’s role in an omni-channel world
Ramesh Cidambi, Chief Operating Officer, Dubai Duty Free
Stephan Uhrenbacher, CEO, FLIO – Air Media Service
Stéphanie Metz-Thevenod, Executive Vice-President Marketing & Digital, Lagardère Travel Retail
17:10 Day 1 concludes
19:15: Pre-Gala Dinner Cocktails
20:00: Gala Dinner: Courtesy of Mumbai International Airport Limited
Day 3 WEDNESDAY 14 SEPTEMBER 2016
08:00: Networking and refreshments
8.45: Film (2) – Best practice in airport commercial revenues
09:00 ACI World session – Evaluating the critical correlation between passenger satisfaction and financial performance
Led by Stefano Baronci, Director, Economics, ACI World
With:
Saurabh Kumar, Chief Executive Officer, Hyderabad Duty Free Retail Limited, GMR Group
Chris Rayner, CEO, SSP Asia-Pacific
Guy Stephenson, Chief Commercial Officer, London Gatwick Airport
10.00 The challenges and opportunities of social and digital media and e-commerce
Peter Zottl, Vice President Travel Retail, Swarovski
Amit Butani, Founder, Duty Free Buzz
Eugene Barry, Executive Vice President, Commercial & Communications, Dubai Airports
11.15: Coffee Break: Partnered by Marshall Arts International
11:45: How should today’s airports view the travelling consumer? Presentation and Q&A
Glyn Williams, General Manager, Retail, Sydney Airport
12:15: Trinity Panel (2): Telling it straight – how does the future look for our industry? A hard-hitting, prophetic final session involving a broad array of Trinity perspectives.
Kai Schmidhuber, Executive Vice President Multi-Channel, Fraport
Michael Guenoun, Managing Director Travel Retail Asia, Cartier
Stefan Dembinski, Organization and Commercial Re engineering Project Leader, Global Travel Retail L’Oréal Group
Paul Topping, Board Director, Flemingo International
13:25 Closing Lunch: Partnered by SSP
