UK. London Heathrow Airport has collaborated with Apple to introduce detailed terminal maps to Apple Maps.
The airport company said the feature provides passengers with a ‘powerful’ new tool to navigate through the airport.
Passengers can plan their journey through the airport in advance of their flight from Apple Maps on their iPhone or iPad. The function allows them to find nearby restaurants and shops and facilities such as baggage claim and restrooms.
Indoor positioning gives passengers an instant view of where they are within the terminal and they can easily toggle between floors.
Travellers can also select restaurants on the map and gain contact information, enabling them to click straight through to book a table, reserve a product, or contact a lounge.
The Heathrow terminal maps in Apple Maps will be updated regularly to ensure accuracy, including when new store locations and pop-ups open.
The innovation is part of Heathrow’s digital transformation, ensuring passengers can plan their journey before arriving at the airport.
Heathrow Airport Senior Digital Manager Stephen Glenfield said: “Bringing detail terminal maps to Apple Maps marks a huge milestone in improving the digital experience at Heathrow.
“Improving navigation and giving passengers information about the broad and exciting retail, restaurants and services we offer as well as logistical information about where restrooms and information points are will give them the opportunity to plan every step and as a result, enjoy every moment of the journey.”
Indoor airport maps are available to all iPhone and iPad users running iOS 11 and above. Detailed airport maps are available at more than two dozen airports around the world.
