SINGAPORE. Changi Airport has launched a new food delivery service dubbed Changi Eats for non-travellers.
For the first time, diners can enjoy Changi’s extensive food offerings delivered directly to their doorsteps without the need to head to the airport. Offers include Burger and Lobster, Paradise Dynasty, Lady M and close to 30 other F&B outlets across Changi Airport and Jewel Changi Airport (Jewel) are on the platform currently, with many more joining every week.
Diners have the option of mixing and matching orders from up to five different outlets, at no mark-up in food prices and zero service fees. In addition, they can enjoy free island-wide delivery and an additional -15% off when they pay with MasterCard with a minimum order.
Changi Airport Group Vice President of Landside Concessions James Fong said: “We have been experimenting with food delivery to the eastern part of Singapore earlier this year. When COVID-19 hit us, we seized the opportunity to quickly scale up and introduce our dining options in Changi and Jewel to the entire island of diners.
“What sets us apart is the wide food variety across our two establishments – with Changi Eats, the customer has the freedom to mix and match over 600 different cuisines, snacks, desserts, wines from up to five different outlets all within the comfort of their home, at one single delivery fee and without paying any mark-up.
“Changi Eats was started in the middle of the COVID-19 pandemic. It transformed our F&B business model and gave us the opportunity to do more to support local SMEs. We brought together like-minded F&B partners such as Paradise Dynasty and Collin’s, and tech partners like DCS Synthesis and ezQR, to bring greater awareness to their brands, dining offerings and tech capabilities.”
Burger and Lobster Singapore Regional Head of Operations Riccardo La Monica said: “During this time, we’ve had to find ways to diversify quickly and we’re very pleased with the positive reaction from our customers, old and new, with the introduction of island-wide delivery. We’re extremely grateful to be partnering with Changi Eats to further boost our offer.”
To reward customers, fresh new promotions will be introduced weekly. For the launch weekend from 28 to 31 August, Changi Eats offered daily S$1 deals from Burger & Lobster, Dal.Komm Coffee and Tsuta Japanese Soba Noodles, and free giveaways of an exclusive Changi commemorative gift set with every minimum order of S$50.
The four-day special also included -20% off Champagnes from Bottles & Bottles. Looking ahead, some of the offers in the line-up include S$0.99 bubble tea and chocolates, S$10 bundle deals and seasonal food fairs. Check the Changi Eats website (http://www.changieats.com) for the latest promotions.
Besides island-wide delivery, diners can also choose self-pickup and earn a S$10 Changi Gift Card with S$50 spent. Changi Airport’s loyalty members from Changi Rewards can clock 5x Changi Rewards points per order, with a bonus of 10,000 Changi Rewards points when they make five orders in a month.
